Flexible Working Hours, Food/Meals, AccommodationJob DescriptionJOB LOCATION AT JAGDALPUR CHHATTISGARH BASTAR DAIRY FARM PVT LTDJOB DESCRIPTIONPOSITION TITLE: DISPATCH MANAGERDepartment: Milk Processing Plant & LogisticsReports To: Production Manager / Operations HeadPOSITION OVERVIEWThe Dispatch Manager is responsible for managing all outbound finished goods dispatch operations across both morning and evening shifts at the milk processing plant. This role ensures timely, accurate, and compliant delivery of products to franchise outlets and other distribution channels while maintaining inventory accuracy and regulatory compliance.KEY RESPONSIBILITIESDispatch Operations & Logistics
Coordinate and execute daily dispatch of finished goods during morning and evening shifts
Manage pickup scheduling and logistics for outbound stock to franchise outlets
Supervise loading and unloading of products to ensure proper handling and safety complianc
JOB LOCATION AT JAGDALPUR CHHATTISGARH BASTAR DAIRY FARM PVT LTD JOB DESCRIPTION POSITION TITLE: DISPATCH MANAGER Department: Milk Processing Plant & Logistics Reports To: Production Manager / Operations Head POSITION OVERVIEW The Dispatch Manager is responsible for managing all outbound finished goods dispatch operations across both morning and evening shifts at the milk processing plant. This role ensures timely, accurate, and compliant delivery of products to franchise outlets and other distribution channels while maintaining inventory accuracy and regulatory compliance. KEY RESPONSIBILITIES Dispatch Operations & Logistics • Coordinate and execute daily dispatch of finished goods during morning and evening shifts • Manage pickup scheduling and logistics for outbound stock to franchise outlets • Supervise loading and unloading of products to ensure proper handling and safety compliance • Ensure timely delivery of stock to distribution points and franchise locations Documentation & Gate Pass Management • Prepare and issue gate passes for all outbound dispatch of finished goods • Manage all dispatch-related invoices and documentation through ERPNext (BDF Live) • Maintain accurate records of all shipments, including product type, quantity, and destination • Ensure all dispatch documents are properly signed and filed for audit purposes Inventory & Quality Compliance • Verify and check product dates to ensure FIFO (First In, First Out) compliance • Inspect finished goods for quality, damage, and packaging integrity before dispatch • Process and verify sales returns, checking product condition and documentation • Coordinate with Production team to manage stock levels and dispatch scheduling Franchise Outlet Coordination • Monitor and coordinate franchise outlet order timings and delivery schedules • Follow up on delivery status with franchise partners and transport providers • Address order discrepancies and manage order amendments before dispatch • Maintain communication with franchise outlets regarding order confirmations and ETAs ERP & Reporting • Manage all dispatch orders and invoices through ERPNext (BDF Live) system • Prepare daily sales dispatch reports documenting all outbound shipments • Generate end-of-day and end-of-shift reports for management review • Track and report on dispatch KPIs and performance metrics DAILY DUTIES Morning Shift • Review and confirm orders from franchise outlets via ERPNext • Check stock availability and production readiness with Production Manager • Prepare dispatch schedule and assign delivery sequences • Verify FIFO compliance and product quality for morning dispatch • Issue gate passes and coordinate vehicle loading • Track delivery status and follow up with transport partners • Process sales returns and update inventory in ERPNext • Prepare morning shift dispatch report Evening Shift • Repeat morning shift duties for evening dispatch • Consolidate daily dispatch data from both shifts • Prepare comprehensive daily sales dispatch report • Reconcile all invoices and gate passes for the day • Communicate any discrepancies or issues to management • Ensure all ERPNext records are updated and accurate SHIFT SCHEDULE Morning Shift: [Timing to be specified] Evening Shift: [Timing to be specified] REQUIRED QUALIFICATIONS & EXPERIENCE • High School Diploma or equivalent; Bachelor's in Business, Logistics, or Operations preferred • Minimum 2-3 years of experience in dispatch, logistics, or warehouse operations • Proficiency in ERP systems (ERPNext experience is a strong advantage) • Strong understanding of FIFO inventory management and food safety compliance • Excellent organizational and time management skills • Ability to work both morning and evening shifts as required • Good communication skills in Hindi and English • Knowledge of dairy/FMCG logistics is an advantage KEY SKILLS REQUIRED • ERP/IT Proficiency (ERPNext, spreadsheets, documentation tools) • Inventory Management & FIFO Compliance • Logistics & Supply Chain Coordination • Attention to Detail (date checks, quality verification) • Problem Solving & Decision Making • Stakeholder Communication (franchisees, transport, production) • Data Entry & Documentation • Physical Stamina (warehouse environment, both shifts) PERFORMANCE METRICS & KPIs • On-Time Dispatch Rate: 98%+ of orders dispatched as scheduled • Accuracy Rate: 99%+ accuracy in gate passes, invoices, and ERPNext records • FIFO Compliance: 100% compliance with date-checking and stock rotation • Order Return Rate: Minimize product damage/returns to
How to apply
Sign in or create your free profile — takes about two minutes.
Apply with one tap — your profile is shared directly with Bastar Dairy Farm Private Limited.
Track your application and get updates by email and WhatsApp.
