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Customer Service Team Lead

Pickyourtrail Verified employer

Actively hiring · Posted 10d ago · JEV26090A5F4DF63C

SalarySalary not disclosed
Experience3–6 yrs
LocationMadurai, Tamil Nadu
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryFOOD, HOSPITALITY, TRAVEL & TOURISM

Job description

C+2 / C+4 Closures: Drive timely closure of booking and pre-trip tasks within defined turnaround timelines Error-free booking operations: Own the accuracy of every booking — zero errors, zero misses Pre-trip task closure: Ensure all pre-trip requirements are completed well within due dates for every traveller Chat & ticket response monitoring: Monitor and oversee team response quality and TAT across all customer touchpoints

Key skills

How to apply

  1. Sign in or create your free profile — takes about two minutes.
  2. Apply with one tap — your profile is shared directly with Pickyourtrail.
  3. Track your application and get updates by email and WhatsApp.
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