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Kotak Mahindra Bank - CCURL (Voice, Email & Chat)

Kotak Mahindra Bank

2d ago
EXPERIENCE 0–0 years
SALARY ₹275,000 – ₹475,000 P.A.
LOCATION Mumbai,Thane,Navi Mumbai
EMPLOYMENT Full time
WORK MODE Office
OPENINGS 1

Job description

Kotak Mahindra Bank - CCURL (Voice, Email & Chat) Posted by Kotak Mahindra Bank Mumbai,Thane,Navi Mumbai Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginKotak Mahindra Bank - CCURL (Voice, Email & Chat)Kotak Mahindra BankPosted by Credicus Business Services0 - 4 years2.75-4.75 Lacs P.A. Mumbai( Airoli, Thane West ), Thane, Navi MumbaiPosted: 2 weeks agoOpenings: 15Applicants: 100+Kotak Mahindra Bank - CCURL (Voice, Email & Chat)Kotak Mahindra BankPosted by Credicus Business ServicesJob descriptionInbound Customer Service Executive & Email, Chat SupportBANK ON ROLL: Kotak Mahindra BankDepartment: Customer Service CCURLEmployment Type: Full-Time Direct PayrollRole Overview: The Inbound Customer Service Executive will manage inbound customer interactions across calls, email, and chat platforms. The role requires strong communication skills, service orientation, and the ability to resolve queries efficiently while maintaining quality standards.Primary Responsibilities:Attend inbound customer calls with professionalismProvide email and chat-based supportAddress customer concerns related to banking products and servicesEnsure issue resolution within defined TATRecord and document all customer interactions accuratelyMaintain service quality and compliance standardsCandidate Requirements:Graduation (Any Stream) MandatoryPrior customer service experience preferredAge between 18 to 31 yearsStrong verbal and written English communication skillsNo academic or employment gap exceeding 6 monthsCompensation:Experienced: Up to 4.50 LPA (CTC) based on performanceHow to Apply ?Interested candidates can share their CVs on WhatsApp on the number belowContact On: HR Siddhi - 7030023416Role: Sales Officer,Industry Type: BPM / BPO,Department: BFSI, Investments & Trading,Employment Type: Full Time, PermanentRole Category: Banking OperationsEducationUG: Any GraduatePG: Any PostgraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsBlended ProcessInbound ProcessChat SupportEmail ProcessTelecallingHandling CallsEmail SupportHandling Customer QueriesCustomer ServiceSolving QueriesChat ProcessCustomer SupportCalls HandlingCustomer QueriesCustomer HandlingAbout companyJoin Our Team Today !Interested candidates can share their CV via WhatsApp:HR Siddhi - 7030023416Company InfoAddress:Thane WestBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreSimilar jobsKotak Mahindra Bank - CCU(Voice, Email & Chat)Kotak Mahindra BankPosted by Credicus Business ServicesMumbai(Airoli +1), Thane, Navi MumbaiBlended ProcessInbound ProcessChat SupportEmail ProcessTelecallingHandling CallsEmail SupportHandling Customer QueriesCustomer ServiceSolving QueriesChat ProcessCustomer SupportCalls HandlingCustomer QueriesCustomer HandlingVoicePosted 24 Days AgoWalk-in Customer Service - Paisabazaar Excellent Communication Skills Paisabazaar3.42111 reviewsGurugram(Sector 44)Customer ServiceCustomer SupportCustomer CareVoice ProcessInboundVoice SupportInternational Voice ProcessVoiceProcessInternationalPosted 1 Day AgoOpening For Banking Inbound Chat Process - Any Graduate / Upto 27KConnect Business SolutionsPosted by Credicus Business ServicesMumbai(Ghansoli +9), Panvel, Navi MumbaiInbound ProcessBanking ProcessCustomer ServiceBFSIChat ProcessBlended ProcessBPO Non VoiceEmailBankingSemi VoiceChat SupportInboundBanking VoiceDomestic VoiceChatDomestic CallingDomestic ProcessProcessCallingNon voicePosted 18 Days AgoCustomer Service Process Associate - Voice & WebchatGratitude IndiaPosted by Gratitude IndiaKolkata, Hyderabad, BengaluruCustomer ServiceCustomer CareInternational BPOCustomer SupportExcellent Communication in EnglishInternational VoiceInternational Voice ProcessInternationalProcessEnglishCommunication skillsPosted 4 Days AgoCIBIL DA - Inbound Customer Service Graduate Upto 33K CTCTPPosted by Credicus Business ServicesMumbai(Wagle Estate +3), Thane, Navi MumbaiInbound ProcessCustomer ServiceVoice ProcessTelecallingBPO Customer ServiceBPOCallingInbound CallsBPO VoiceInboundVoice SupportCustomer RelationshipCustomer SupportCSEDomestic VoiceCustomer CareDomestic BPOVoiceDomestic ProcessInbound Customer ServicePosted 20 Days AgoJobs you might be interested inHiring For Kotak Mahindra Bank - CCU RL (Mail & Voice)....Apply Now !Kotak Mahindra BankPosted by Credicus Business Service...Thane, Navi Mumbai, Mumbai (All Areas)Posted 21 Days AgoYes Bank & Bank of india // inbound & Outbound Process // FreshersQCONNECT SOLUTIONSPosted by Credicus Business Service...Mumbai(Airoli +1), Thane, Navi MumbaiPosted 15 Days AgoKotak Mahindra Bank - CCU RL (Mail & Voice Process)Kotak Mahindra BankPosted by Credicus Business Service...Thane, Navi Mumbai, KalyanPosted 26 Days AgoImmediate Joining For Loan Officer / Day Shift / Up To 23K @HDFC SalesHDFC SalesPosted by Credicus Business Service...Thane, Navi Mumbai, Mumbai (All Areas)Posted 17 Days AgoHiring For Hdfc Terms Life Insurance (Telesales) // Sal upto 22KConneqtPosted by Credicus Business Service...Thane, Navi Mumbai, Mumbai (All Areas)(Rab...Posted 17 Days Ago Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. Home Jobs in MumbaiIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses

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