Operations Management Trainee

Operations Management Trainee (Internship) | Freshers Welcome Role: Operations Management Trainee Location: HSR Layout, Bangalore Job Type: Full-time Internship (4–6 Months) Work Mode: On-site Shift: Rotational (24/7 including night shifts & weekends) About the Role: Looking for enthusiastic and driven freshers to join our Operations team. This role offers hands-on exposure to real-time business operations, team coordination, and customer support in a fast-growing tech environment. Key Responsibilities: Operations & Team Coordination Assist team leads in managing daily proctoring operations Support shift planning and real-time coordination Monitor team performance and activities Customer Support Help track and resolve escalations Monitor customer service metrics (CSAT, response time) Identify issues and suggest improvements Reporting & Analysis Prepare daily performance reports Analyse operational data and trends Support weekly/monthly reporting Training & Process Support Assist in training new team members Help create SOPs and documentation Maintain operational checklists Who Can Apply? Final year students or recent graduates Basic knowledge of Excel / Google Sheets Strong communication skills Good attention to detail Willing to work in rotational shifts Selection ProcessOnline Assessment Interview (Shortlisted Candidates) Why Join Us? Hands on experience in operations & management Work with a global AI platform Learn from experienced professionals Opportunity to grow in operations & analytics Apply now to kickstart your career in Operations!