Customer Care Executive Fresher

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- Product Knowledge: Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- Handle Complaints: Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- Document Interactions: Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- Collaborate with Teams: Work with other departments to improve customer service processes and enhance overall customer experience.Required Skills and Expectations:- Candidates should hold a degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.Experience0 - 5 YearsNo. of Openings2EducationGraduate (B.Com)RoleCustomer Service ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGenderMaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationShop no .8, sapphire complex , opp. mega mart , Fugewadi 411012