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CSR (US Banking and ATM Operations)

Advait Techserve Verified employer

Actively hiring · Posted 11d ago · JEV26091D98C9203B

SalarySalary not disclosed
Experience0–3 yrs
LocationWadgaonsheri, Pune, Maharashtra
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS

Job description

* Accept and process emails/service requests/updates from clients or technicians via phone and/or email. * Accurately document call information in database. * Update customer with service status and call completion information. * Solicit client/customer feedback to improve customer service. * Troubleshoot a variety of service tickets to determine best resolution for issues and client requests.

Key skills

How to apply

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