Tele Caller

Tele Caller

Posted by Findingpi

Thiruvananthapuram

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginTele CallerSmarthms Solutions2.63 Reviews0 - 2 years2-2.25 Lacs P.A. ThiruvananthapuramPosted: 1 week agoOpenings: 3Applicants: 50+Tele CallerSmarthms Solutions2.63 ReviewsJob descriptionJob SummaryWe are looking for enthusiastic and customer-focused Telecallers to join our Support Team. In this role, you will be the first point of contact for our hospital clients, attending support calls, resolving basic queries, and coordinating with internal teams to ensure timely resolution of customer issues.Key ResponsibilitiesAttend inbound calls from hospital clients across India and GCC regarding software queries and issuesMake outbound calls for follow-ups, feedback collection, and issue resolution updatesUnderstand customer queries accurately and provide first-level support or appropriate guidanceLog and update customer queries/tickets in the support system with accurate detailsCoordinate with technical/support teams for queries that require escalationMaintain professional and courteous communication with all clientsFollow up with clients to ensure their issues are resolved satisfactorilyMaintain call records, daily reports, and query trackers as requiredWork in rotational shifts to accommodate both India and GCC time zonesRequired Skills & QualificationsAny Degree (freshers are welcome to apply)Good communication skills in English and Malayalam (spoken and written)Computer knowledge (MS Office, email, ticketing tools)Pleasant and patient telephone mannerWillingness to work in rotational shifts, including GCC-aligned hoursGood listening skills and problem-solving attitudePrior experience in a telecalling/customer support role is an advantage but not mandatorySalary - 18KRole: Service Delivery - Other,Industry Type: IT Services & Consulting,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Service DeliveryEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCommunication SkillsCustomer ServiceSolving QueriesMS OfficeCustomer HandlingAbout companySmartHMS and Solutions Private Limited is an emerging Health Care Solutions provider company that provides advanced healthcare solutions using the latest tools and technology that cater to the entire needs of a modern day hospital. We are a team that constantly strives to innovate our solutions using emerging technologies while trying to address the concerns and pain points of the healthcare institutions. We always believe in delivering quality solutions to our customers with service and delivery excellence that is at par with the top-tier organisations in the country.Company InfoAddress:-2 Floor, Level C, SBC 14, Thejaswini Building , THIRUVANANTHAPURAM, Kerala, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreSimilar jobsTelecaller ExecutiveFindingpi3.16 reviewsGurugramcustomer servicecrm softwaresalestelecallingcrmnon voice processcold callinginbound callscustomer careoutbound callingvlookupsalesforceinside salesvoice processteam leadingoutboundlead generationmicrosoft windowsinternetNon voicePosted 8 Days AgoTelecalling ExecutiveViyani Builder Private LimitedChennaiCommunication SkillsTelecomEnglishCustomer ServiceTelecommunicationHindiCustomer ManagementTamilManagementTelecallingPosted 9 Days AgoTele CallerItobuz Technologies2.854 reviewsKolkata(Sector 5 Salt Lake)BPOCustomer SupportTelecallingCold CallingCustomer SatisfactionCustomer ServiceCustomer CareCustomer RetentionRetentionPosted 26 Days AgoTele CallerwhiteforcePosted by White Force Outsourcing ServicesRemoteCustomer SupportCallingTelecallingPosted 29 Days AgoTelecallerLeading ClientPosted by Hindco Recruitment ConsultantsBengaluruTelecallingBPOCustomer ServiceTelesalesSolving QueriesQuery HandlingCallingInbound CallsInboundCustomer SupprtOutbound CallingOutboundCustomer SupportDomestic VoiceDomesticBack OfficeCustomer CareDomestic CallingCustomer QueriesCustomer HandlingCallsOfficePosted 7 Days AgoJobs you might be interested inVehicle Loan Executive TraineeMahindra Finance3.86178 reviewsHybrid - Thiruvananthapuram(Sreekariyam +1...Posted 14 Days AgoUrgent Hiring For International Voice Process @Technopark,TVMProchant3.6640 reviewsThiruvananthapuramPosted 6 Days AgoSales TelecallerPanacorp Software Solutio...3.85 reviewsTrivandrumPosted 15 Days AgoClient Service Executive - TrivandrumABC Event ManagementPosted by Greenline Management Cons...Hybrid - Pathanamthitta, Thiruvananthapura...Posted 12 Days AgoAR Caller - Immediate Hiring For freshers @Technopark TrivandrumProchant3.6640 reviewsThiruvananthapuramPosted 20 Days AgoReviewsView all3 employee reviews1.0rated by Confidential in MumbaiLikesNothing to like here. The work life balance is bad.DislikesDon’t even think about working with them. Few points to keep in mind: Daily abuse by the directors, extra work no pay, your job won’t last for more than 3 months, forget your in-time FNF, bad management. And lastly, the company doesn’t have path or knows what to do! Don’t fall the false promises given by them.Read full reviewPowered bySalary insightsCompare Smarthms Solutions salary with similar companies.Compare salaryPowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in ThiruvananthapuramIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses