Gold Loan Officer

Gold Loan Officer

Posted by Corporate in B2C/B2B Insurance Domain

Chengalpattu,Chennai,Tiruchirappalli

Posted: imported by Jeevika

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Chengalpattu, Chennai, TiruchirappalliPosted: 2 weeks agoOpenings: 1Applicants: 100+Gold Loan OfficerJana Small Finance Bank3.78.3K ReviewsJob descriptionJob DescriptionA Customer Relationship Manager (CRM) in the gold loan sector is responsible for sales, customer engagement, and relationship management, focusing on sourcing new customers, building loyalty, and managing loan portfolios to achieve revenue targets. Key duties include promoting gold loan products, appraising gold, processing loans, resolving customer issues, maintaining accurate records, and ensuring compliance with regulations.Success in this role requires excellent communication, sales skills, basic financial knowledge, and a passion for customer service in the banking or NBFC environment. Key ResponsibilitiesSales & Business Development:Sourcing new customers and expanding the gold loan client base. Meeting sales targets and driving revenue growth for the branch. Cross-selling other financial products to existing customers. Customer Relationship Management:Building and maintaining strong relationships with new and existing customers. Providing excellent customer service and resolving issues promptly to ensure satisfaction. Managing the customer lifecycle, from initial inquiry to loan disbursal and follow-up. , reports, and transaction details. Coordinating with internal audit teams to ensure satisfactory reportsRole: Investment Banking Associate,Industry Type: Banking,Department: BFSI, Investments & Trading,Employment Type: Full Time, PermanentRole Category: Investment Banking, Private Equity & VCEducationUG: Any GraduateKey SkillsSalesInvestment ManagementAbout companyJana Small Finance Bank, erstwhile Janalakshmi Financial Services, is headquartered in Bengaluru. It is one of the 10 financial institutions which had received in-principle approval from RBI, in 2015, to set up a Small Finance Bank.Established in Bengaluru in 2008, it went on to become the largest Micro Finance Institution (MFI) in India, and was recognised globally as one of the world€™s innovative financial institutions working on the problem of financial inclusion.Jana Bank received the final banking license in April 2017 and started banking operations on March 28, 2018. Under the leadership of its MD & CEO, Ajay Kanwal, Jana Small Finance Bank€™s vision is to become the leading inclusive digitised bank serving all customer segments and communities of an aspirational India.Currently, post the transition phase, the bank is enabling its existing 45 lakh customers across 19 states in India to access banking services. It has Capital Adequacy Ratio (CAR) of about 35 percent and a loan book of INR 76 billion as on March 31, 2018. By 2020, the bank aspires to add four million customers.The bank has deep domain expertise in banking and financial services, with the senior management team having 25+ years of average experience in banking sector. Its current employee strength is of 15,000. By end of 2019, Jana Bank€™s 500 branches will be operational across 19 states, post conversion of majority of its micro finance storefronts into bank branches.Bengaluru-headquartered Jana Small Finance Bank is regulated by the Reserve Bank of India (RBI).Company InfoAddress:Survey No. 10/1, 11/2, 12/2B,Ground and 1st Floor, The Fairway,Off Domlur,Koramangala Inner Ring Road ,BENGALURU, BANGALORE, Karnataka, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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Team members and my sir is always helpful for my future growth. And atmosphere are also good in office.thanking you.DislikesNARead full reviewPowered bySalary insightsGold Loan Officer in Jana Small Finance Bank typically earns between₹2.9 - ₹3.4 L/yrSee detailed salary breakupPowered byBenefits & PerksView all636 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by

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