Customer Service Executive

Job highlights

• Overtime Pay, Flexible Working HoursJob DescriptionJob Summary:We are looking for a motivated and customer-focused Customer Service Executive to handle customer interactions, provide appropriate assistance, and support sales activities. The candidate will be responsible for understanding customer requirements, providing information about products/services, generating sales opportunities, and ensuring a positive customer experience.Key ResponsibilitiesInteract with customers professionally and understand their requirements.Provide accurate information and assistance regarding products and services.Handle customer queries, requests, and concerns promptly.Promote products/services and identify sales opportunities.Recommend suitable products/services based on customer needs.Achieve assigned sales and customer service targets.Follow up with customers and maintain good customer relationships.Maintain accurate customer records and required reports.Coordinate with the team to ensure smooth day

Job Summary: We are looking for a motivated and customer-focused Customer Service Executive to handle customer interactions, provide appropriate assistance, and support sales activities. The candidate will be responsible for understanding customer requirements, providing information about products/services, generating sales opportunities, and ensuring a positive customer experience. Key ResponsibilitiesInteract with customers professionally and understand their requirements. Provide accurate information and assistance regarding products and services. Handle customer queries, requests, and concerns promptly. Promote products/services and identify sales opportunities. Recommend suitable products/services based on customer needs. Achieve assigned sales and customer service targets. Follow up with customers and maintain good customer relationships. Maintain accurate customer records and required reports. Coordinate with the team to ensure smooth day-to-day operations. Handle customer feedback and escalate issues when required. Ensure professional conduct and adherence to company policies. Perform duties at the assigned work area and remain available during scheduled working hours.