Hiring Fresher - BPO Telecaller - Gurgaon

Join our team as a BPO Telecaller in Gurgaon Sector 54, where you will engage with customers to provide information about services and resolve any inquiries. This is a full-time opportunity suitable for freshers who have completed their 10th grade.Key Responsibilities:1. Customer Interaction: You will make and receive calls to customers, introducing products and services and answering questions they may have. Effective communication is essential to ensure customer satisfaction.2. Data Entry: Maintain accurate records of customer interactions and transactions using our computer systems. Attention to detail is required to ensure that all information is captured correctly.3. Problem Resolution: Address customer complaints and issues promptly. You will need to listen actively to understand their concerns and provide appropriate solutions, helping to build trust and rapport.4. Follow-Up Calls: You will make follow-up calls to ensure the customers are satisfied with the services provided and encourage future engagement.Required Skills and Expectations:Candidates should possess good verbal communication skills and a friendly attitude to build relationships with customers. Basic computer literacy is essential, as you will be using various software tools. A positive attitude, patience, and the ability to work well in a team are crucial for success in this role. Being punctual and willing to learn will also contribute to your growth within the company.ExperienceFresherNo. of Openings10Education10th PassRoleBPO TelecallerIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 25 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeAnnual Bonus, Laptop, ESI