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Customer Care Executive

FastInfo Verified employer

Actively hiring · Posted 1mo ago · JEV260928A0ACCF2A

SalarySalary not disclosed
Experience1–5 yrs
LocationKolkata, West Bengal
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustrySTRATEGY / MANAGEMENT CONSULTING FIRMS
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Job description

Handle customer queries through calls, email, or chat. Resolve complaints and provide timely support. Maintain accurate customer records and updates. Coordinate with teams to resolve service issues. Ensure customer satisfaction and follow-up. Walk-in interviews: Monday to Saturday Time: 11:00 AM to 4:00 PM Location: Kariwala Towers, 8th Floor, EP Block, Salt Lake Sector V, Kolkata 700091, Near College More, 2nd Lane

Key skills

Customer ServiceCustomer SupportCommunicationComplaint ResolutionEmail SupportCall HandlingCRMClient Relations

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