Hiring Customer Care Exe. For Blended Process Noida CTC upto 3 LPA

Hiring Customer Care Exe. For Blended Process Noida CTC upto 3 LPA

Posted by Cogent E Services

Noida

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For Blended Process Noida CTC upto 3 LPACogent E ServicesPosted by THR ConsultantsFeatured staffing consultancy0 - 2 years2.75-3.25 Lacs P.A. NoidaPosted: 5 days agoOpenings: 50Applicants: 100+Hiring Customer Care Exe. For Blended Process Noida CTC upto 3 LPACogent E ServicesPosted by THR ConsultantsJob descriptionInterested candidates can directly approach to Ms. Khushi-7817000494About the Role: We are hiring dynamic Customer Support Executives for a premium voice and chat process with one of India's leading Telecom and Broadband Giants. If you have excellent communication skills, a background in customer support, and a knack for resolving tech/service queries, this is the perfect opportunity to accelerate your career!Key Responsibilities:Handle inbound customer queries via calls and chat regarding broadband plans, billing, network issues, and service requests.Provide accurate, prompt, and satisfactory resolutions while maintaining a polite and professional demeanor.Troubleshoot basic technical and network connectivity issues for broadband users.Maintain accurate records of customer interactions, complaints, and follow-ups in the CRM system.Coordinate with backend technical and operational teams to escalate and resolve complex customer issues.Candidate Requirements:Experience: Minimum 0-3 Years of relevant experience in a Voice or Chat Customer Support role (BPO/Telecom experience is a plus).Communication: Excellent verbal and written communication skills in English and Hindi.Skills: Good typing speed, active listening, and a problem-solving mindset.Education: Minimum 12th Pass / Undergraduates / Graduates are eligible.Availability: Comfortable working from the Noida office location in rotational shifts.What We Offer:Competitive salary up to 26,000 CTC per month.Performance-based monthly incentives.Excellent growth opportunities within a fast-paced environment.Role: Technical Support - Voice / Blended,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Requiredread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer ServiceCustomer SupportCustomer CareBlended ProcessInbound ProcessInbound Customer ServiceSemi VoiceBPO VoiceVoice ProcessInboundVoice SupportChat ProcessInbound Voice ProcessCustomer RelationshipCustomer HandlingDomestic ProcessAbout the companyTHR ConsultantsRecruitment / StaffingStartupFollow10.1k followers OverviewAbout THR Consultants: Empowering Home-Based Recruitment. Founded in 2017, THR Consultants is a pioneering startup that has redefined the recruitment landscape by championing a remote work model. With a visionary outlook, THR Consultants embarked on a journey to create a platform that offers impactful career opportunities while respecting the intricate demands of personal life. Our unique approach caters to a diverse talent pool of recruiters who find solace and purpose in working from home. Our Mission: Bridging Professional Aspirations and Personal Responsibilities. At the core of THR Consultants lies a mission to harmonize professional growth with personal commitments. We understand that life's various stages demand different priorities, and we are here to ensure that these priorities are not only met but celebrated. Our foundation is built on embracing change, valuing family, and acknowledging the significance of personal well-being. The THR Team: A Tapestry of Talent and Dedication. The THR team is a tapestry woven with threads of dedication, commitment, and passion. Our team comprises recruiters who have consciously chosen the path of working from home – a choice rooted in family values, life circumstances, and a desire for work-life equilibrium. Whether it's relocation to the hometown, prioritizing family post-marriage, tending to young ones, or being a caregiver to elderly parents, each member of the THR family has a unique story to tell. Liberty in Work Timings: Crafting Balance between Home and THR Work-life balance is not a catchphrase at THR Consultants; it's a way of life. We champion the cause of liberty in work timings, enabling our home-based recruiters to seamlessly transition between their roles as family nurturers and diligent THR team members. This flexibility empowers our team to deliver exceptional results both on the home front and within the THR ecosystem. read moreWhat our clients are sayingOur clients are at the heart of everything we do. Their stories reflect the impact of our work and the relationships we’ve built. Here’s what they have to say about partnering with us.Company InfoLink:THR Consultants websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreTHR Consultants rolesyou might be interested inTelesales Executive For Insurance Sales No Cold Calling Gurgaon 0-3 YrsGurugramPosted 1 Day AgoGlobiva is Hiring Tele-Sales Consultant Outbound Process Gurgaon0-4 YrsGurugramPosted 4 Days AgoPolicy Bazaar Hiring Tele-Sale Associate Gurgaon Insurance Sales0-3 YrsGurugramPosted 2 Days Ago Hired for clients includingAbstergo LtdBiffco LtdBinford LtdAprico LtdSamsongBosch LtdRigid Co.Sourced from the staffing agency's career site View source

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