Customer Care Executive

Job highlights

• Weekly Payout, Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/MealsJob DescriptionJob Title: Customer Care Executive (International Voice Process)Company: Leading MNCLocation: Jaipur (Mansarovar)Salary: ₹25,000 – ₹32,000 CTC + Possible Incentives + Travel allowance OR CabsShift: Rotational / Night ShiftWorking Days: 5.5 DaysJob OverviewWe are hiring Customer Care Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.Key ResponsibilitiesHandle inbound customer calls for international clientsResolve queries related to orders, payments, returns, and servicesProvide accurate information and quick resolutionsMaintain proper documentation of customer interactionsMeet quality, compliance, and productivity KPIsEnsure high customer satisfaction at every interactionEligibility CriteriaQ

Job Title: Customer Care Executive (International Voice Process) Company: Leading MNC Location: Jaipur (Mansarovar) Salary: ₹25,000 – ₹32,000 CTC + Possible Incentives + Travel allowance OR Cabs Shift: Rotational / Night Shift Working Days: 5.5 Days Job Overview We are hiring Customer Care Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics. Key Responsibilities Handle inbound customer calls for international clients Resolve queries related to orders, payments, returns, and services Provide accurate information and quick resolutions Maintain proper documentation of customer interactions Meet quality, compliance, and productivity KPIs Ensure high customer satisfaction at every interaction Eligibility Criteria Qualification: Undergraduate / Graduate (any stream) Experience: Minimum 6 months in International BPO (Voice) OR Extremely good fresher graduate Communication: Excellent English (mandatory) Comfortable with night shifts & rotational offs Immediate joiners preferred Selection Process HR Round Operations Round Perks & Benefits Night shift allowance (for males) Cab facility for females PF, ESI & other benefits Growth in international BPO domain