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Customer Relationship Management Manager

iDare - Support, Safety and Wellness Verified employer

Actively hiring · Posted 5d ago · JEV26093386D43FC9

SalarySalary not disclosed
Experience4–8 yrs
LocationBengaluru, Bangalore, Karnataka
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryMEDICAL / HEALTHCARE / HOSPITALS
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Job description

Lead CRM strategies to improve customer engagement, retention, and loyalty. Manage customer data, segmentation, journeys, and CRM platforms. Plan and execute targeted campaigns across email, SMS, WhatsApp, and other channels. Analyze customer behavior, campaign performance, and retention metrics. Lead CRM teams and collaborate with sales, marketing, and customer service teams.

Key skills

CRM StrategyCustomer RetentionCustomer EngagementCRM ToolsCustomer AnalyticsCampaign ManagementCustomer LifecycleTeam LeadershipData Analysis

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