Team Leader

Job highlights

• 5 working daysJob DescriptionTeam Lead – Investment Banking Operations Location: Gurgaon Shift: Rotational ( 5 days Working) Department: Investment Banking / Financial Markets Operations Role Overview We are looking for a Team Lead – Investment Banking Operations to manage a team of 10–15 professionals handling end-to-end financial markets and investment banking operations in a BPO/BPM/Shared Services environment. The role requires strong domain knowledge across trade lifecycle, settlement, reconciliation, brokerage, private equity, and/or crypto/digital asset operations, along with proven people-management and clienthandling skills. Key Responsibilities
• Lead day-to-day operations and ensure accurate and timely delivery within defined SLAs, market cut-offs and quality standards.
• Manage processes such as trade processing, matching, clearing & settlement, reconciliation, corporate actions, private equity capital calls/distributions, NAV activities and digital asset settlement, as app

Team Lead – Investment Banking Operations Location: Gurgaon Shift: Rotational ( 5 days Working) Department: Investment Banking / Financial Markets Operations Role Overview We are looking for a Team Lead – Investment Banking Operations to manage a team of 10–15 professionals handling end-to-end financial markets and investment banking operations in a BPO/BPM/Shared Services environment. The role requires strong domain knowledge across trade lifecycle, settlement, reconciliation, brokerage, private equity, and/or crypto/digital asset operations, along with proven people-management and clienthandling skills. Key Responsibilities • Lead day-to-day operations and ensure accurate and timely delivery within defined SLAs, market cut-offs and quality standards. • Manage processes such as trade processing, matching, clearing & settlement, reconciliation, corporate actions, private equity capital calls/distributions, NAV activities and digital asset settlement, as applicable. • Act as the first point of escalation for trade discrepancies, settlement failures, cash/position breaks and complex operational issues. • Lead, coach and develop a team of 10–15 analysts/associates, including performance management, training, rostering and capacity planning. • Monitor and improve operational metrics including SLA, AHT, CSAT, Quality, Productivity, Utilization and Shrinkage. • Ensure adherence to risk, compliance, internal controls, SOPs and applicable financial-market regulations. • Partner with global/onshore stakeholders, manage client queries and participate in governance/business review meetings • Identify opportunities for process improvement, automation and efficiency enhancement, and support new process transitions/migrations. Required Qualifications & Experience • Bachelor's degree in Finance, Commerce, Economics, Business Administration or related field.  5+ years of experience in Investment Banking / Financial Markets / Brokerage / Private Equity / FinTech / Digital Asset Operations. • Minimum 2 years of Team Lead / people-management experience. • Strong understanding of Trade Life Cycle, Settlement, Reconciliation and financial markets operations. • Exposure to Private Equity operations or Digital Asset/Crypto settlement is an advantage. • Advanced MS Excel skills including VLOOKUP/XLOOKUP, Pivot Tables and data analysis. • Strong analytical, problem-solving, communication and stakeholder-management skills. • Ability to work in rotational/night shifts aligned with global financial markets. Preferred • Experience working with international clients in a BPO/BPM/Shared Services environment. • MBA Finance, NCFM, CISI or relevant financial-market certifications. • Experience with process automation, RPA or continuous improvement initiatives