Gold Loan Officer

Gold Loan Officer

Posted by Tata Capital

Chennai

Posted: imported by Jeevika

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Chennai( Chengalpet )Posted: 2 weeks agoOpenings: 3Applicants: 50+Gold Loan OfficerTata Capital4.06.3K ReviewsJob descriptionRole PurposeTo drive gold loan sourcing, appraisal, and customer servicing at the branch level by ensuring accurate loan processing, strong customer engagement, and compliance with operational and regulatory standards.Key Responsibilities1. Customer Acquisition & Business GenerationSource gold loan business through walk-ins, local references, and field activitiesAchieve monthly disbursement and portfolio growth targetsGenerate leads through referrals and cross-sell financial products (insurance, loans, etc.) 2. Gold Appraisal & Loan ProcessingConduct gold valuation (purity testing, weight verification) as per company standards Process loan applications including documentation, KYC verification, and data entryEnsure accurate loan disbursement, renewal, and closure within TATCounsel customers on eligibility, interest rates, and repayment terms 3. Customer Relationship & ServiceHandle customer queries (walk-in, phone, email) and provide product guidance Build strong customer relationships to drive repeat business and retentionConduct follow-ups for renewals, collections, and overdue cases 4. Branch Operations & Cash HandlingManage cash transactions and ensure adherence to cash handling guidelines Support maintenance of branch records, daily MIS, and system dataAssist in gold packet handling, tagging, and storage processes 5. Compliance & Audit SupportEnsure adherence to KYC norms and internal policies for all transactions Maintain proper documentation and audit trails for all loansSupport internal/external audits and ensure zero deviations 6. Market Outreach & Local EngagementConduct local marketing activities, roadshows, and campaignsBuild relationships with local influencers, jewelers, and connectorsTrack competitor offerings and gold price trendsRole: Loan Officer,Industry Type: NBFC,Department: BFSI, Investments & Trading,Employment Type: Full Time, PermanentRole Category: LendingEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsGold LoanGold AppraisingGold Loan SalesGold Loan OperationsGold ValuationAbout company Tata Capital Limited, a subsidiary of Tata Sons Private Limited, is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company. A trusted, customer-centric, one-stop financial solutions partner, it caters to the diverse needs of retail, commercial and SME customers through a comprehensive suite of product and service offerings, delivered directly or through its subsidiaries. Company InfoAddress:11th Floor, 1101, 1102, Peninsula Business Park, Tower A, Ganpat Rao Kadam Marg, Lower Parel, Mumbai Suburban, Maharashtra, MUMBAI, Maharashtra, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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Good learning opportunity. Good salary. Company treating employees are there familyDislikesAm hating the working style. Managers imposing higher pressure. Not working time. The culture is 24 7 working. No space for family or personal life. Holidays also working.Read full reviewPowered bySalary insightsLoan Officer in Tata Capital typically earns between₹2.8 - ₹3.1 L/yrSee detailed salary breakupPowered byBenefits & PerksView all316 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by

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