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Sr. Manager Customer Support

Infledge Infotech Pvt. Ltd. Verified employer

Actively hiring · Posted 1mo ago · JEV26093C3C72B758

SalarySalary not disclosed
Experience5–9 yrs
LocationNew Delhi, Delhi
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryIT - Software / Product Development
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Job description

Lead customer support. Improve quality & CX. Optimize processes/tools. Manage team & SLAs. Drive CSAT & operations.

Key skills

Customer SupportCustomer ExperienceQuality ManagementProcess ImprovementTeam ManagementSLA ManagementCSATOperations ManagementStakeholder Management

How to apply

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  2. Apply with one tap — your profile is shared directly with Infledge Infotech Pvt. Ltd..
  3. Track your application and get updates by email and WhatsApp.
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