Senior Workforce Advisory Consultant

Senior Workforce Advisory Consultant

Posted by EY

Bengaluru

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginSenior Workforce Advisory ConsultantEY3.416.2K Reviews5 - 8 yearsNot DisclosedBengaluruPosted: 2 weeks agoApplicants: 50+Senior Workforce Advisory ConsultantEY3.416.2K ReviewsJob descriptionJob Summary Senior Consultant - National - PAS WKFA-CNS - PC - Workforce Advisory - Bangalore. National comprises sector-agnostic teams working across industries for a well-rounded experience. At EY, People Consulting professionals help clients' in strategically aligning their people agenda with broader business goals. By placing HEMAIL ADDRESS of the transformation journey, we help organizations drive sustainable change through the power of their workforce. Our approach enables clients to reimagine their future workforce ensuring they have the right talent, with the right skills, in the right roles, at the right cost ultimately turning their people strategy into a competitive advantage. Responsibilities Role Overview EY is supporting a global client in establishing and operating a Shared Services Center through a Build-Operate-Transfer model. The Senior Consultant will support the operational management of the SSC by coordinating service delivery activities, monitoring performance, supporting governance forums, managing stakeholder communications, and ensuring successful execution of transition and stabilization activities. The role will work closely with the BOT Service Delivery Lead and client stakeholders to drive operational performance and ensure delivery excellence throughout the SSC lifecycle. Key Responsibilities Service Delivery Management Support management of day-to-day SSC operations. Monitor service delivery performance against agreed SLAs and KPIs. Track and manage operational risks, issues, and dependencies. Coordinate resolution of service delivery challenges. Support continuous improvement initiatives across operational teams. Governance and Reporting Prepare executive reporting and governance materials. Maintain operational dashboards and performance reporting. Manage action logs, RAID logs, and governance trackers. Support monthly, quarterly, and ad hoc governance forums. Generate operational insights and performance analysis. Transition and Migration Support Support planning and execution of migration waves. Coordinate readiness assessments and go-live activities. Monitor transition dependencies and critical milestones. Track stabilization activities and post-transition performance. Ensure accurate project documentation and reporting. Stakeholder Management Coordinate with client stakeholders, delivery leaders, and project teams. Facilitate operational meetings and working sessions. Manage communications and follow-up actions. Support alignment across cross-functional teams. Operational Excellence Support development and maintenance of standard operating procedures. Assist with process documentation and process improvement initiatives. Monitor adherence to governance standards and controls. Support quality, compliance, and service management activities. Qualifications Education Required: Bachelor's Degree in Business Administration, Commerce, Finance, Human Resources, Engineering, Operations Management, or related discipline. Preferred: MBA or PGDM from a recognized institution. Preferred: Postgraduate qualification in Management or Operations. Professional Certifications PMP Certification. Prince2 Foundation. Lean Six Sigma Green Belt. ITIL Foundation. Agile or Scrum Certification. Experience 5-8 years of relevant professional experience. Experience within Shared Services, GCC, BPO, Managed Services, Consulting, or Transformation environments. Experience supporting service delivery operations and governance activities. Experience preparing executive reports, dashboards, and leadership updates. Experience working with cross-functional teams and stakeholders. Preferred: SSC or GCC setup experience, PMO or transformation office experience, service management and operational governance experience, and exposure to HR, Finance, Procurement, Customer Operations, or similar shared services functions. Skills and Competencies Core Skills Project Management. Service Delivery Management. Governance Coordination. Business Analysis. Stakeholder Management. Transition Management. Process Improvement. Risk and Issue Management. Data Analysis and Reporting. Behavioral Competencies Structured problem-solving. Strong communication skills. Attention to detail. Client-centric mindset. Collaboration and teamwork. Accountability and ownership. Organizational effectiveness. Adaptability and resilience. Technical Skills Advanced Microsoft Excel. PowerPoint. Power BI preferred. Reporting and Dashboard Development. Process Mapping Tools. Project Planning Tools. Service Management Reporting. What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful.Role: Sr. Consultant,Industry Type: Banking,Department: Consulting,Employment Type: Full Time, PermanentRole Category: Management ConsultingEducationUG: Any GraduatePG: Any Postgraduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsAdministrationBpoBusiness StrategyComplianceFinanceDashboardDesign ThinkingAnalyticsBusiness AnalysisCommunication SkillsGreen BeltCloudAgileData AnalysisDashboard DevelopmentCustomer OperationsHr OperationsAbout the companyEY Management ConsultingForeign MNCPrivateB2BServiceFollow2483.3k followers OverviewWe help digital pioneers fight data piracy; guide governments through cash-flow crises; unlock new medical treatments with data analytics; and pursue high quality audits to build trust in financial markets and business. And now we’ve unified all our artificial intelligence (AI) innovation and development efforts under one platform, EY.ai, to help enable clients to efficiently access the benefits of AI. It is also intended to increase transparency, trust, and confidence in AI as EY seeks to use these new capabilities to serve the broader interests of society and contribute to a more inclusive, equitable future.Through our four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — and our deep sector knowledge, we help our clients to capitalize on new opportunities and assess and manage risk to deliver responsible growth. Our high-performing, multidisciplinary teams help them fulfill regulatory requirements, keep investors informed and meet stakeholder needs. We believe a better working world is one where economic growth is sustainable and inclusive. We work continuously to improve the quality of all our services, investing in our people and innovation. And we’re proud to work with others – from our clients to wider stakeholders – to use our knowledge, skills and experience to help fulfill our purpose and create positive change. read morePeople StoriesExperiences of being a part of the no. 1 tax teamBeing part of the 1 Tax professional teamEY people make us what we are. The experiences and impact they’ve had here transcend borders, industries and cultures. Listen to how they are personalizing their career journeys and building their own exceptional EY experience.Company InfoLink:EY websiteAddress:GurugramBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreEY rolesyou might be interested inAssurance- Consultant(semi-qualified-ACCA/CA/CPA)0-3 YrsHybrid - Noida(Sector 142), Kolkata(Saduli...Posted 1 Day AgoAzure InfraDevOps AI4-6 YrsBengaluru, Delhi / NCR, Mumbai (All Areas)Posted 2 Days AgoEY is hiring For SM For Employee Relation - Talent function10-15 YrsMumbai, Bengaluru, Delhi / NCRPosted 16 Days AgoReviewsView all16.2K employee reviews5.0rated by Senior Software Engineer in PuneVery good for upskillingRead full reviewFollow EY to receive the latest job postings and alerts2482.2k followersPowered bySalary insightsSenior Advisory Consultant in EY typically earns between₹14.1 - ₹20 L/yrSee detailed salary breakupPowered byBenefits & PerksView all1.1K employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in BengaluruIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses