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Customer Support Executive Posted by TP Bengaluru Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginCustomer Support ExecutiveNoBroker3.02.8K Reviews1 - 4 years70,000-1.75 Lacs P.A. RemoteHiring office located in BengaluruPosted: 2 weeks agoOpenings: 1Applicants: 100+Customer Support ExecutiveNoBroker3.02.8K ReviewsJob descriptionRole & responsibilities Handle inbound and outbound customer calls, emails, and chats professionally.Resolve customer queries related to the NoBrokerHood application and services.Coordinate with internal departments to ensure timely issue resolution.Create, track, and close customer support tickets.Escalate critical issues to the relevant teams whenever required.Follow up with customers until their issues are completely resolved.Maintain accurate records of customer interactions in CRM/support tools.Ensure adherence to service level agreements (SLAs) and quality standards.Educate customers about product features and guide them on using the application.Collect customer feedback and share insights with the operations team.Support process improvement initiatives to enhance customer satisfaction.Preferred candidate profile Excellent verbal and written communication skills (English and regional language preferred).Strong customer handling and problem-solving skills.Ability to multitask and work in a fast-paced environment.Good knowledge of MS Excel and Google Sheets.Basic understanding of CRM or ticketing tools is an added advantage.Strong interpersonal and coordination skills.Positive attitude and willingness to learn.Role: Operations - Other,Industry Type: Real Estate (Co-working),Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: OperationsEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer HandlingCustomer SupportCustomer ServiceCustomer OperationsAbout companyNoBroker is Indias first and only PropTech Unicorn, transforming the real estate ecosystem with cutting-edge, tech-driven, and capital-efficient solutions. Through NoBrokerHood, our smart society and community management platform, we empower over 21,000+ societies across 15 major cities—offering seamless visitor management, billing, and engagement experiences.Company InfoAddress:Ground Floor, Survey No 103 Indiqube - The Fore, V arthur, Carmelaram Bengaluru, Bengaluru Urban, Kar nataka, 560087, BANGALORE, Karnataka, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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