Host / Hostess

Job highlights

• PF, ESI (ESIC), Food/Meals, AccommodationJob DescriptionJob Title: Hostess/HostJob Summary: We are seeking a friendly, organized, and professional Hostess to be the first point of contact for guests. The ideal candidate will create a welcoming atmosphere, manage seating efficiently, and support smooth restaurant operations.Key Responsibilities:Greet and welcome guests promptly with a warm, friendly attitudeManage the waitlist and accurately estimate wait timesSeat guests according to table availability and server rotationAnswer phone calls and take reservationsMaintain an organized and clean host/hostess stand and entrance areaPresent menus and inform guests of specials or promotionsCommunicate with servers and kitchen staff regarding seating flow and special requestsAddress guest concerns or escalate issues to a manager when necessaryAssist with clearing, resetting, or bussing tables during peak times if neededMonitor dining room capacity and coordinate with management for efficient t

Job Title: Hostess/Host Job Summary: We are seeking a friendly, organized, and professional Hostess to be the first point of contact for guests. The ideal candidate will create a welcoming atmosphere, manage seating efficiently, and support smooth restaurant operations. Key Responsibilities: Greet and welcome guests promptly with a warm, friendly attitude Manage the waitlist and accurately estimate wait times Seat guests according to table availability and server rotation Answer phone calls and take reservations Maintain an organized and clean host/hostess stand and entrance area Present menus and inform guests of specials or promotions Communicate with servers and kitchen staff regarding seating flow and special requests Address guest concerns or escalate issues to a manager when necessary Assist with clearing, resetting, or bussing tables during peak times if needed Monitor dining room capacity and coordinate with management for efficient table turnover Handle to-go orders or coordinate pickups when applicable Requirements: High school diploma or equivalent preferred Prior experience in customer service or hospitality is a plus, but not required Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Strong organizational skills and attention to detail Positive attitude and professional appearance Ability to stand and walk for extended periods Flexibility to work evenings, weekends, and holidays Preferred Skills: Familiarity with reservation software (e.g., OpenTable, Resy) Basic math skills for handling waitlists and payments (if applicable) Bilingual abilities a plus, depending on location Physical Requirements: Ability to lift up to 20 lbs occasionally (for menus, supplies, etc.) Ability to stand for long periods and move quickly through the dining area