Customer Support Executive Inbound Voice Process Banking Domain

Customer Support Executive Inbound Voice Process Banking Domain

Posted by Leading MNC BPO Company

Chennai

Posted: imported by Jeevika

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ChennaiPosted: 6 days agoOpenings: 25Applicants: 100+Customer Support Executive Inbound Voice Process Banking DomainLeading MNC BPO CompanyPosted by Red Hibiscus Info SolutionsJob descriptionWe are hiring Customer Support Executives for a domestic banking process. Location: Tidel Park, Pattabiram, Chennai Interview: F2F (For local Candidates) & Virtual (Only outstaion candidates) Domain: Banking Process: Domestic ELIGIBILITY Any Graduate can apply Freshers & Experienced candidates are eligible No backlogs Degree Certificate / Provisional Certificate is mandatory Good communication in the required regional language Average English communication skills Candidates must be flexible with rotational shifts Immediate joiners preferred SALARY DETAILSHindi + Average English:Freshers 22,000 CTC Experienced 24,000 CTCOriya+ Average English:Freshers 24,000 CTC Experienced 25,000 CTCBengali + Average English:Freshers – 24,000 CTC Experienced – 26,000 CTC Overall CTC: 19,000 – 25,000+ depending on language and experience. WORK SCHEDULE 6 Days Working 1 Rotational Week Off 247 Rotational Shifts – Candidates must be flexible with shift timings. Shift Duration: 8 hours working + 1-hour break Total shift duration: 9 hours TRAVEL & ACCOMMODATION BENEFITS TO THE OUTSTATION CANDIDATES One-Way Cab Facility Provided 7 Days Accommodation Provided & Travel Ticket Assistance – Bus/Train JOB RESPONSIBILITIESHandle customer queries related to banking services.Provide accurate information and appropriate resolutions.Communicate with customers in the required regional language.Maintain excellent customer service standards.Follow banking process guidelines and compliance requirements.Role: Voice / Blended - Other,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer ServiceInbound CallsVoice ProcessCustomer CareDomestic ProcessInbound ProcessBPOBlended ProcessInbound Customer ServiceSolving QueriesDomestic Voice ProcessDomestic BPODomestic CallingCustomer QueriesAbout companyIt's Customer Service Outsourcing Solutions companyCompany InfoAddress:Tidel Park, ChennaiBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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