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Customer Care Support Officer- BPO

Earlyjobs Verified employer

Actively hiring · Posted 3d ago · JEV26095E498057B7

Salary₹1,80,000 – ₹3,00,000 per year
ExperienceFreshers welcome
LocationBengaluru/Bangalore, Karnataka
Work modeOffice · Full time
Openings1
Education12th Pass
DepartmentCustomer Support
ShiftDay Shift
EnglishGood (Intermediate / Advanced) English
IndustryCustomer Support

Job description

Job highlights

  • Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/MealsJob DescriptionStrong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Handel Inbound and Outbound customers.Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.Work type: Work from officeFluent in English with any one Language like Hindi ,K

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Handel Inbound and Outbound customers. Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction. Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience. Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers. Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment. Work type: Work from office Fluent in English with any one Language like Hindi ,Kannada, Tamil, Malayalam     Eligibility: 12th pass / Any graduate Freshers welcome Immediate Joining 50+ Openings

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