Customer Support Team Leader

Job highlights

• Annual Bonus, Flexible Working Hours, 5 working daysJob DescriptionThe Team Leader will be responsible for managing, guiding, and motivating a team to achieve company goals. The role involves ensuring customer satisfaction, maintaining compliance, and developing the team’s skills for consistent performance.Key Responsibilities1. Team Management & LeadershipLead, train, and motivate a team of Agents / AssociatesSet clear performance expectations and monitor progress.Conduct regular team meetings, reviews, and mentoring sessions.Show moreJob roleWork location9th, Doctor Radha Krishnan Salai, near Kalyani Hospital, Kamarj Salai, Othavadi, Mylapore, Chennai, Tamil Nadu, IndiaDepartmentConsultingRole / CategoryFinance ConsultingEmployment typeFull TimeShiftDay ShiftJob requirementsExperienceMin. 5 yearsEducationGraduateEnglish levelBasic EnglishAge limit30 - 60 yearsGenderAny genderAbout companyNameAarthi AssociatesAddress9th, Doctor Radha Krishnan Salai, near Kalyani Hospital, Kamarj Salai

The Team Leader will be responsible for managing, guiding, and motivating a team to achieve company goals. The role involves ensuring customer satisfaction, maintaining compliance, and developing the team’s skills for consistent performance. Key Responsibilities 1. Team Management & Leadership Lead, train, and motivate a team of Agents / Associates Set clear performance expectations and monitor progress. Conduct regular team meetings, reviews, and mentoring sessions.