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H
Customer Relationship Manager (CRM)
HireWala Verified employer
Actively hiring · Posted 10d ago · JEV260964746227D2
SalarySalary not disclosed
Experience3–5 yrs
LocationBareilly, UP
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryHR, HUMAN RESOURCES
Job description
Develop and manage long-term relationships with key customers to drive satisfaction and retention. Lead the customer relationship team, ensuring prompt resolution of client queries and service issues. Monitor customer feedback, analyze service metrics, and implement strategies to improve customer experience. Coordinate with sales, operations, and support teams to deliver seamless customer service. Prepare CRM reports, identify growth opportunities, and support business development initiatives.
Key skills
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