General Manager - Operations

General Manager - Operations

Posted by Vandhara Resorts

Silvassa

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginGeneral Manager - OperationsVandhara Resorts8 - 10 yearsNot DisclosedSilvassaPosted: 2 weeks agoApplicants: 100+General Manager - OperationsVandhara ResortsJob descriptionWe are looking for an experienced and dynamic General Manager - Operations to lead and oversee the complete day-to-day operations of a star-rated resort with 200+ rooms. The ideal candidate should have strong leadership, operational expertise, and the ability to coordinate all departments and cross-functional activities to ensure smooth, efficient, and guest-focused resort operations. Key Responsibilities Overall responsibility for daily resort operations and management. 1.Lead and coordinate all departments including Front Office, Housekeeping, F&B, Engineering/Maintenance, Security, HR, Finance, Sales & Marketing, Recreation, and other support functions. 2.Ensure smooth coordination between departments and effective cross-functional operations. Monitor guest satisfaction, service standards, complaints, and operational efficiency. 3.Plan and supervise daily operational activities, manpower deployment, and departmental coordination. 4.Ensure compliance with brand standards, SOPs, safety, hygiene, statutory requirements, and quality standards. 5.Monitor operational budgets, costs, productivity, and revenue-supporting initiatives. 6.Conduct regular management meetings and review departmental performance/KPIs. 7.Coordinate with senior management/ownership on operational planning, improvements, and business requirements. 8.Ensure the resort is consistently maintained in excellent operational and presentation standards. 9.Handle operational challenges, emergencies, and critical guest situations effectively. 10.Drive a culture of teamwork, accountability, discipline, and service excellence.Candidate ProfileExperience: 8-10 years in hotel/resort operations, preferably in a reputed star-rated resort/hotel.Proven experience handling 200+ room inventory or a large-scale hospitality operation.Strong knowledge of complete resort operations and inter-departmental coordination.Excellent leadership, communication, decision-making, and problem-solving skills.Strong understanding of hospitality SOPs, guest service, manpower management, and operational controls.Ability to work in a fast-paced environment and manage multiple functions simultaneously.Joining 10-15 days.Role: Head - F&B,Industry Type: Hotels & Restaurants,Department: Food, Beverage & Hospitality,Employment Type: Full Time, PermanentRole Category: F&B ServiceEducationUG: Any GraduatePG: Any PostgraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsresort operationsguest serviceresort managementhotel operationsSOPsoperational controlsmanpower managementoperational planningAbout companyVANDHARA RESORTS PVT LTDCompany InfoAddress:.Beware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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