Job description
We are looking for a responsible and energetic Sales & Hospitality Operations Executive to manage customer enquiries, bookings, front-office duties, and daily resort operations. Key Responsibilities: • Handle enquiries through phone calls, WhatsApp, email, and walk-in customers. • Understand guest requirements, explain packages, share quotations, and follow up to close bookings. • Manage reservations, guest check-ins, check-outs, payments, and booking records. • Welcome guests professionally and ensure they receive prompt assistance throughout their visit. • Coordinate with housekeeping, food and beverage, activity, and operations teams. • Support corporate events, group outings, property visits, and other guest requirements. • Resolve basic guest concerns and maintain high hospitality and service standards. • Maintain daily sales, enquiry, booking, payment, and operational reports. Candidate Requirements: • Experience in hospitality, travel, tourism, resort operations, front office, or sales is preferred. • Good communication, customer-handling, sales, and coordination skills. • Comfortable using WhatsApp, email, Excel, and basic computer applications. • Must be organised, presentable, target-oriented, and able to multitask. • Willingness to work on weekends and holidays based on business requirements.
Role details
Department: Admin / Back Office / Computer Operator Industry: Admin / Back Office / Computer Operator Role category: Front Office / Receptionist Education: Diploma
Beware of job fraudJeevika India never asks candidates to pay for a job or interview. Read safety details
Warning signs
- Requests for registration, interview, security, training or refundable fees.
- Requests for OTPs, passwords, card details or bank-account credentials.
- Instant selection or an offer letter without a proper interview.
- Unrealistic salary promises or pressure to act immediately.
- Messages from unofficial domains, personal emails or unknown numbers.
- Requests to communicate or pay outside the employer’s verified process.
- Requests to install unknown applications, screen-sharing tools or remote-access software.
- Recruiters using look-alike domains, misspelled company names or unverifiable profiles.
- Requests to purchase equipment, courses or documents from a specified person.
Protect yourself
- Independently verify the employer, recruiter and job information.
- Check the company’s official website, address and contact details before responding.
- Confirm important communication through an official company email domain.
- Request a written job description and carefully review every offer condition.
- Never transfer money to obtain an interview, job or offer letter.
- Do not share OTPs, passwords or confidential banking information.
- Never install remote-access software or share your screen with an unknown recruiter.
- Do not hand over original identity, education or employment documents.
- Share identity documents only after verification and add the intended purpose where appropriate.
- Keep copies of suspicious emails, messages, numbers and payment requests.
Disclaimer: Company names, trademarks and logos belong to their respective owners and are displayed for identification and informational purposes. Jeevika India takes reasonable steps to present useful job information, but candidates must independently verify every employer, recruiter and opportunity before applying. Jeevika India does not guarantee interviews, selection, employment, salary, job offers or the accuracy of information supplied by third parties, and is not responsible for payments, losses or communications made outside Jeevika India.