Receptionist / Front Office Executive

Job highlights

• Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, LaptopJob DescriptionWe are looking for a responsible and energetic Sales & Hospitality Operations Executive to manage customer enquiries, bookings, front-office duties, and daily resort operations.Key Responsibilities:
• Handle enquiries through phone calls, WhatsApp, email, and walk-in customers.
• Understand guest requirements, explain packages, share quotations, and follow up to close bookings.
• Manage reservations, guest check-ins, check-outs, payments, and booking records.
• Welcome guests professionally and ensure they receive prompt assistance throughout their visit.
• Coordinate with housekeeping, food and beverage, activity, and operations teams.
• Support corporate events, group outings, property visits, and other guest requirements.
• Resolve basic guest concerns and maintain high hospitality and service standards.
• Maintain daily sales, enquiry, booking, payment, and operational reports.Candidat

We are looking for a responsible and energetic Sales & Hospitality Operations Executive to manage customer enquiries, bookings, front-office duties, and daily resort operations. Key Responsibilities: • Handle enquiries through phone calls, WhatsApp, email, and walk-in customers. • Understand guest requirements, explain packages, share quotations, and follow up to close bookings. • Manage reservations, guest check-ins, check-outs, payments, and booking records. • Welcome guests professionally and ensure they receive prompt assistance throughout their visit. • Coordinate with housekeeping, food and beverage, activity, and operations teams. • Support corporate events, group outings, property visits, and other guest requirements. • Resolve basic guest concerns and maintain high hospitality and service standards. • Maintain daily sales, enquiry, booking, payment, and operational reports. Candidate Requirements: • Experience in hospitality, travel, tourism, resort operations, front office, or sales is preferred. • Good communication, customer-handling, sales, and coordination skills. • Comfortable using WhatsApp, email, Excel, and basic computer applications. • Must be organised, presentable, target-oriented, and able to multitask. • Willingness to work on weekends and holidays based on business requirements.