Air Ticketing Executive (Freshers) Hyderabad

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth experience at the airport. Your responsibilities will include:- Ticket Sales: Assist customers in booking their airline tickets, providing information on flight options, prices, and schedules.- Customer Service: Address passenger inquiries, resolve issues, and provide support related to bookings, check-ins, and luggage.- Airline Coordination: Work closely with airline representatives to ensure timely updates on flight schedules and seating availability.- Documentation Checks: Verify passenger identification and travel documents before issuing tickets to ensure compliance with airline regulations.- Payments Processing: Handle payment transactions for ticket purchases securely and efficiently, including cash, card, or online payments.- System Management: Utilize computer systems and booking software to enter and update customer information and manage ticketing records accurately.- Reporting: Maintain records of ticket sales and customer interactions to assist in reporting and improving service quality.Ideal candidates for this position should possess strong communication skills, both verbal and written, enabling effective interaction with passengers. Attention to detail is crucial to manage bookings accurately. You should be comfortable using computers and technology for ticketing processes. Strong problem-solving abilities will help you handle customer complaints efficiently. Previous experience in customer service or a similar role is beneficial but not necessary, as training will be provided. A positive attitude and a willingness to learn are essential for success in this role.Experience0 - 6 YearsNo. of Openings82Education10th PassRoleAirport Ticketing ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationHyderabad