Manager / Zonal Collection Manager - Recovery {North}

Manager / Zonal Collection Manager - Recovery {North}

Posted by Home Credit

Gurugram

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginManager / Zonal Collection Manager - Recovery {North}Home Credit 4.04.8K Reviews9 - 14 yearsNot DisclosedGurugramPosted: 6 days agoOpenings: 1Applicants: 100+Manager / Zonal Collection Manager - Recovery {North}Home Credit 4.04.8K ReviewsJob descriptionRole & responsibilities 1. Effective and Implementation of the overall business strategy for Recovery Collections Team. 2. Monitor & manage the Process Metrics including Strategy & Processes implementation for Risk & Collection. including Allocation, handling of flow/External portfolio, recovery on written off pool, repossession, Agency management, process management, Cost management, customer complaint etc., highlight key risks and provide inputs for Mitigation Plan to achieve overall business goals.3. Budgeting, Strategizing, Planning & Projecting for present / new portfolio I. Ensuring performance base minimization of losses in 90+ / 180+ / 270+ pool INSYNC to organizational goalsII. Targeted recoveries for covering write off pool provisionsIII. Maintaining healthy collection pool for flows thru organizational targeted numbersIV. Strategizing and implementing new collection activities with clear vision for better results4. Manpower management & Agencies planning I. Budgeting as per the business volume and ensure adequate staffingII. Define KPIs, mentor Managers / Assistant Managers / Cluster Managers, manage performance and conduct periodic reviews of team / agencies to share feedback and focus on performance improvement.III. Maintaining healthy span of teams by effective team planning thus ensuring maximum risk coverage of allocated poolIV. Ensuring check on of new agencies in various business locations base on needs of portfolio. Reviewing them on monthly / quarterly or yearly basis. V. Looking into future requirement of current portfolio or new productsVI. Agency Management - Ensuring that External agencies are given adequate platform to perform INSYNC to organizational goal and processes. Making sure that working of agencies are truly governed as per RBI or other govt organizations 5. Pan India Goal Management, Target management & Ensuring Employee & Agencies Performance I. Responsible for collection on portfolio of 90+ / 180+ & 270+ pools as per targeted business goals. Making sure to undertake special risk tasks on pan India basisII. Target setting and monitoring performance through daily, weekly reviews to ensure target achievement. Maintain effective collection thru Innovative allocation and Collection model.III. Ensure effective manpower alignment to drive portfolio efficiencies in terms of ROR%, Crack%, Real time recoveries etc. IV. Maximizing returns of recoveries by effective Collections & Settlements policy with a prime purpose of minimizing the loss.V. Prioritization and allocation of contracts into external field collections team and external agencies with a core purpose to increase recovery rates% & performance base allocation6. Cost Management & Performance I. Controlling cost of collection thru innovative collection strategy of man management / agency management.II. Ensuring new Incentivization / grids with a purpose of better performance and lower cost of collections III. Managing cost of collection on national level7. Communication & New Implementation of HQ/National projectsI. Act as a two-way voice for Management & for Collection team in making Role: Risk Management & Compliance - Other,Industry Type: NBFC,Department: Risk Management & Compliance,Employment Type: Full Time, PermanentRole Category: Risk Management & Compliance - OtherEducationUG: Any GraduatePG: Any Postgraduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsVendor ManagementRecoveryRecovery ManagementField CollectionsCollectionsBanking CollectionTeam HandlingDelinquency ManagementLoan RecoveryAgency ManagementTele CollectionCollection ManagementCollections ProcessDebt RecoveryAbout the companyHome Credit 4.0 4.8K employee reviewsNBFCHighly Rated by WomenB2CCorporatePrivateFollow110.9k followers OverviewHome Credit India Finance Pvt. Ltd. is part of TVS Group, that has a rich legacy spanning over 113 years. Home Credit India is a leading consumer finance company committed to driving credit penetration and financial inclusion across India. Home Credit India offers a diversified range of innovative products, supported by a superior customer experience, and continues to expand its pan-India presence. With a focus on providing simple, trustworthy, transparent, tech-driven accessible financial solutions, Home Credit India has been part of financial journey for over 17 million customers through a robust network of approximately 53,000 points-of-sale (PoS) spread across 625 cities nationwide. read moreEmployee Success StoriesCompany InfoLink:Home Credit websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreHome Credit rolesyou might be interested inRepresentative0-5 YrsGurugramPosted 4 Days AgoManager / Senior Manager - BD & OEM Partnership5-10 YrsGurugramPosted 2 Days AgoSenior Team Leader For Recoveries2-7 YrsGurugramPosted 1 Day AgoKey highlights at Home Credit Work LifeHighly ratedCompany CultureHighly ratedSkill DevelopmentHighly ratedCompany verified benefitsView allLeave & HolidaysAt Home Credit India, we prioritize the well-being and work-life balance of our employees.... read moreInsurance CoverageBased on your position, you will either be eligible for coverage under the central governm... read moreReviewsView all4.8K employee reviews5.0rated by Sales Executive in GurugramI like work from homeRead full reviewFollow Home Credit to receive the latest job postings and alerts110.8k followersPowered bySalary insightsZonal Collection Manager in Home Credit typically earns between₹18.3 - ₹26.5 L/yrSee detailed salary breakupPowered byBenefits & PerksView all613 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportFree MealPerformance BonusRelocation AssistancePowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in GurugramIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses