Job description
Customer Service Executive Posted by Fetcher Cargo India Mumbai,Mumbai (All Areas) Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginCustomer Service ExecutiveIndusind Nippon Life Insurance3.33.7K Reviews0 - 1 years1-1.5 Lacs P.A. Mumbai( Goregaon, Mira Road ), Mumbai (All Areas)Posted: 3 weeks agoOpenings: 5Applicants: 50+Customer Service ExecutiveIndusind Nippon Life Insurance3.33.7K ReviewsJob descriptionRole & responsibilities Handle customer service requests through various touchpoints & provide prompt supportPerform document verification to ensure the accuracy & completeness of customer informationManage customer service requests from initiation to closure, ensuring end to end resolution with defined service levels.Co-ordinate & follow up with internal stakeholders to ensure timely closure of customer service requests.Identify issues & recommend process improvements to enhance service quality & operational efficiency.Preferred candidate profile Freshers are welcome to apply.Candidates with 6 months to 1 year of experience in Customer Service, Operations, Back Office, or related roles are preferred.Strong communication and interpersonal skills.Good attention to detail and problem-solving ability.Ability to work in a fast-paced environment and manage multiple tasks.Role: Operations - Other,Industry Type: Insurance,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: OperationsEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer Service OperationsCustomer ServiceBranch OperationsCustomer Service ManagementCustomer HandlingAbout companyIndusInd Nippon Life Insurance Company Limited is amongst the leading private sector life insurance companies in India in terms of individual WRP (Weighted Received Premium) and new business WRP. The company is one of the largest non-banks-supported private life insurers with over 10 million policyholders, a strong distribution network of 713 offices and 68,793 advisors as on March 31, 2025. The company holds a of 98.9% as on March 31, 2025. In FY23, Brand Finance recognized the company as India's 5th Most Valuable Insurance Brand.Rated amongst the Top 25 companies to work for by Great Place to Work 2025, the companys vision is "To be a company people are proud of, trust in and grow with; providing financial independence to every life we touch." Reliance Nippon Life caters to five distinct segments, namely Protection, Child, Retirement, Saving & Investment, and Health: for individuals as well as Groups/Corporate entities.Company InfoAddress:401B, 402, 403, 404, 4th Floor, Inspire-BKC G Bloc k, BKC Main Road, Bandra Kurla Complex, Bandra Ea s t, Mumbai Suburban, Maharashtra, MUMBAI, Maharashtra, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreSimilar jobsCustomer Service ExecutiveFetcher Cargo IndiaBengaluru(HRBR Layout)Customer ServiceCustomer RelationshipCustomer SupportCustomer CareCustomer SatisfactionCustomer RetentionHindiCustomer ManagementRetentionManagementRelationshipPosted 1 Day AgoCustomer Care ExecutiveCallnetPosted by Callnet Placement ServicesMumbai (All Areas)(Goregaon East +3)Handling Customer QueriesSolving QueriesComplaint HandlingCustomer ManagementClient SatisfactionCustomer RelationshipCustomer Service ManagementCustomer OperationsCustomer Service OperationsCustomer Support OperationsQuery ResolutionCustomer HandlingOperational SupportCustomer supportService operationsPosted 19 Days AgoCustomer Service ExecutiveSwapnik India Marketing3.323 reviewsLucknow(Sushant Golf City)Customer HandlingCustomer RelationshipCustomer SupportDocument VerificationLoan ProcessingCustomer Service ManagementRevenue CollectionLoan OperationsCustomer Service OperationsRevenueOperationsProcessingPosted 12 Days AgoCustomer Service ExecutiveEducation technology (EdTech) companyPosted by Newday Hr SolutionKolkata(Dalhousie)Customer ServiceClient CoordinationExcelField SupportData EntryReportingIT SupportCustomer ManagementQuery ResolutionTrainingCustomer RelationshipCommunication SkillsOn BoardingCustomer SupportRelationship ManagementSchool managementEmail WritingCRMResolutionPosted 13 Days AgoCustomer Service ExecutiveLeading BPO CompanyPosted by Paradise Recruitment ConsultantPuneCustomer ServiceCustomer careCommunication SkillsCustomer SupportCustomer HandlingHandling Customer QueriesCustomer EscalationSolving QueriesCustomer SatisfactionComplaint HandlingEnglishEscalationsCustomer ComplaintsCustomer QueriesIssue ResolutionResolutionIssuePosted 19 Days AgoJobs you might be interested inOperations AssociateLiberty General InsurancePosted by Talent StockThane, Navi Mumbai, Mumbai (All Areas)Posted 30 Days AgoApprentice - Partner ExperienceBandhan Life3.3513 reviewsRemotePosted 30 Days AgoOperations Executive : Andheri W : Sal 30k : Sat / Sun offFinance CompanyPosted by JobspothrMumbai (All Areas)(Andheri West)Posted 19 Days AgoBack Office ExecutiveKotak General Insurance3.7258 reviewsMumbai (All Areas)Posted 15 Days AgoBack Office ExecutiveDatamatics3.32587 reviewsMumbai Suburban, Mumbai (All Areas)(Gorega...Posted 27 Days AgoReviewsView all3.7K employee reviews4.0rated by Customer Service Executive in IndoreLikesCross sale not part of operationDislikesNARead full reviewPowered bySalary insightsCustomer Service Executive in Indusind Nippon Life Insurance typically earns between₹2.2 - ₹3 L/yrSee detailed salary breakupPowered byBenefits & PerksView all231 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. Home Jobs in MumbaiIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses
Role details
Beware of job fraudJeevika India never asks candidates to pay for a job or interview. Read safety details
Warning signs
- Requests for registration, interview, security, training or refundable fees.
- Requests for OTPs, passwords, card details or bank-account credentials.
- Instant selection or an offer letter without a proper interview.
- Unrealistic salary promises or pressure to act immediately.
- Messages from unofficial domains, personal emails or unknown numbers.
- Requests to communicate or pay outside the employer’s verified process.
- Requests to install unknown applications, screen-sharing tools or remote-access software.
- Recruiters using look-alike domains, misspelled company names or unverifiable profiles.
- Requests to purchase equipment, courses or documents from a specified person.
Protect yourself
- Independently verify the employer, recruiter and job information.
- Check the company’s official website, address and contact details before responding.
- Confirm important communication through an official company email domain.
- Request a written job description and carefully review every offer condition.
- Never transfer money to obtain an interview, job or offer letter.
- Do not share OTPs, passwords or confidential banking information.
- Never install remote-access software or share your screen with an unknown recruiter.
- Do not hand over original identity, education or employment documents.
- Share identity documents only after verification and add the intended purpose where appropriate.
- Keep copies of suspicious emails, messages, numbers and payment requests.
Disclaimer: Company names, trademarks and logos belong to their respective owners and are displayed for identification and informational purposes. Jeevika India takes reasonable steps to present useful job information, but candidates must independently verify every employer, recruiter and opportunity before applying. Jeevika India does not guarantee interviews, selection, employment, salary, job offers or the accuracy of information supplied by third parties, and is not responsible for payments, losses or communications made outside Jeevika India.