Business Analyst

Business Analyst

Posted by Tanla Platforms

Mumbai (All Areas)

Posted: imported by Jeevika

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Understanding the SOW and Preparing documentations (BRD, FSD, PRD) in conversational product platforms. Develop customer use cases, personas and scenarios and present solutions to clients. Should have experience working on Mid to large scale implementations. Create Use Cases Diagrams and Activity Diagrams for the stated work flows communicated by clients Work with the engineering teams to build and deploy solutions with optimal resources. Track the on-going implementation process and intimate the stakeholders for process deviation if any. Resolve day to day queries from development team based on knowledge of customer business. Scope and prioritize activities based on business and customer impact. Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT. Readiness to travel for short durations within India and outside. EXPERIENCE REQUIRED 3-4 years experience in defining and managing core products or business applications, either through product management or equivalent activities. MUST HAVE SKILLS Worked in the cross functional environment for coordinating various project related aspects. Good knowledge and understanding of products in conversational platforms. Follow best practices which is under the guidelines set in CBAP (Good to have) Understanding of Various builders in NLP, AIML (Good to Have) Understanding of cloud-based systems along with knowledge of any domain such as Banking, Finance, Healthcare, Web/Social etc. Excellent written and verbal communication skills. Skilled in presentations and discussions with sales and engineering teams. EDUCATION QUALIFICATION Bachelors in engineering or Masters in Computer Applications or tech savvy MBA from good institute. Role: Business Analyst,Industry Type: Telecom / ISP,Department: Data Science & Analytics,Employment Type: Full Time, PermanentRole Category: Business Intelligence & AnalyticsEducationUG: B.C.A. in Any Specialization, B.Tech / B.E. in Any Specializationread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsBusiness AnalysisBusiness AnalyticsBrdFSDFRDAbout the companyTanla Platforms Fortune India [hidden])Indian MNCTelecom / ISPPublicSoftware ProductFollow111.4k followers OverviewTanla Platforms Limited transforms the way the world collaborates and communicates through innovative CPaaS solutions. Founded in 1999, it was the first company to develop and deploy A2P SMSC in India. Today, as one of the world’s largest CPaaS players, Tanla enables communication between enterprises and their customers through multiple channels including SMS, Voice, email, RCS, OTTs such as WhatsApp, FB messenger, and push notifications. Tanla processes more than 800 billion interactions annually and about 70% of India’s A2P SMS traffic is processed through its distributed ledger platform-Trubloq, making it the world’s largest Blockchain use case. Tanla touches over a billion lives carrying mission critical messages meeting the needs of the world’s largest enterprises in telecom, retail, BFSI and media by adopting cutting-edge technologies like blockchain, Artificial Intelligence, Machine Learning to name a few. Tanla Platforms Limited is headquartered in Hyderabad, India and is expanding its presence globally. Tanla shares are traded on the Bombay Stock Exchange & National Stock Exchange. read moreEmbark on a journey of endless possibilitiesTanla Dialog Box - Leading the way with Anuradha ChavaTanla Dialog Box - Chief Trust Officer, Mr. Sunil Bajpai on TrustTanla Dialog Box - Acing the Art of SalesTanla Dialog Box - Promoting an innovative and supportive work cultureTanla Dialog Box - Connecting you to successCompany InfoLink:Tanla Platforms websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreTanla Platforms rolesyou might be interested inProject Management Officer3-8 YrsGurugramPosted 5 Days AgoSenior Customer Success Manager10-12 YrsNew Delhi, Gurugram, Delhi / NCRPosted 19 Days AgoDesktop Support Engineer 24-7 YrsMumbai (All Areas)Posted 4 Days AgoAwards & Recognitions2024‘Industry Mover’ and Member of Sustainability Yearbook 2024 by S&P Global2023Visionary in the first-ever Gartner® Magic Quadrant™ for CPaaS in the year 20232023Awarded Growth Partner of the year in 20232022Won in the Enterprise Communication category in year 20222022Leading Mid-Corporate of India 2022ReviewsView all151 employee reviews5.0rated by Product Manager in HyderabadTanla is not for everyone but for people who like running a product completely end to end. Product Manager's job over here is beyond just building features but delivering impact which I love the most.Read full reviewPowered bySalary insightsBusiness Analyst in Tanla Platforms typically earns between₹4.8 - ₹6.2 L/yrSee detailed salary breakupPowered byBenefits & PerksView all8 employees reported these benefitsFree MealHealth & Wellness SupportLearning & Development SupportTransport / Travel SupportPerformance BonusRelocation AssistancePowered by

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