Service Advisor

Gem Motors India Pvt. Ltd. Verified employer

Actively hiring · Posted 1mo ago · JEV26097C481548F8

Salary₹1,80,000 – ₹2,40,000 per year

ExperienceFreshers welcome

LocationHyderabad Region, Telangana

Work modeOffice · Full time

Openings1

EducationGraduate

DepartmentMaintenance Services

ShiftDay Shift

EnglishBasic English

IndustryMaintenance Services

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Job description

Job highlights

PF, ESI (ESIC)Job DescriptionCustomer Service: Greet clients, listen to vehicle concerns, and explain technical repair terms in simple language.Scheduling: Book service appointments and manage daily workshop workflow.Estimates: Write accurate cost and time estimates for parts and labor.Coordination: Relay customer requests to mechanics and track repair progress.Approvals: Contact clients to secure permission before starting extra repair work.Billing: Process payments, explain final invoices, and handle complaintsShow moreJob roleWork locationGem Suzuki Sales and Service, Kondapur Main Road, opp. KIMS Hospital, Kondapur, Hanuman Nagar, Shilpa Hills, Hyderabad, Telangana, India

Customer Service: Greet clients, listen to vehicle concerns, and explain technical repair terms in simple language. Scheduling: Book service appointments and manage daily workshop workflow. Estimates: Write accurate cost and time estimates for parts and labor. Coordination: Relay customer requests to mechanics and track repair progress. Approvals: Contact clients to secure permission before starting extra repair work. Billing: Process payments, explain final invoices, and handle complaints

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