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Design and develop personalized customer journeys using Adobe Journey Optimizer (AJO). Configure AEP schemas, datasets, customer profiles, identities, and audience segmentation. Build event-driven, real-time, and batch journeys across email, SMS, push, and web channels. Integrate AJO/AEP with CRM, analytics, APIs, and other enterprise platforms. Perform testing, troubleshooting, deployment, monitoring, and journey optimization