International BPO Executive

Job highlights

• PF, Health Insurance, ESI (ESIC)Job DescriptionKey ResponsibilitiesHandle inboundcalls from customers.Understand customer queries and provide appropriate solutions.Maintain a professional and positive customer experience.Resolve customer issues within defined timelines.Accurately update customer information and interactions in CRM.Meet quality, productivity, and customer satisfaction targets.RequirementsExcellent verbal communication skills in English.Good listening and problem-solving abilities.Comfortable working in rotational shifts.Basic computer knowledge.Freshers can apply
• international voice experience is an added advantage.Show moreJob roleWork locationSector 60, Noida, Uttar Pradesh, IndiaDepartmentCustomer SupportRole / CategoryCustomer Support - International Voice ProcessEmployment typeFull TimeShiftDay ShiftJob requirementsExperienceAny experienceEducationGraduateSkillsGood Communication Skills, Troubleshooting, Technical assistance, English proficiency, International BPO

Key Responsibilities Handle inboundcalls from customers. Understand customer queries and provide appropriate solutions. Maintain a professional and positive customer experience. Resolve customer issues within defined timelines. Accurately update customer information and interactions in CRM. Meet quality, productivity, and customer satisfaction targets. RequirementsExcellent verbal communication skills in English . Good listening and problem-solving abilities. Comfortable working in rotational shifts . Basic computer knowledge. Freshers can apply ; international voice experience is an added advantage.