Career Counselor

Tele-Counsellor – Career Guidance Location: Lucknow Job Type: Full-Time Experience: 0–3 years Department: Career Counselling About the RoleWe are looking for a Tele-Counsellor who can professionally handle calls with parents, students, and working professionals , understand their career-related concerns, and guide them toward the right career counselling solution. Key ResponsibilitiesAttend incoming and outgoing calls from parents, students, and working professionals. Understand their career goals, concerns, interests, and requirements. Explain our career guidance and counselling services clearly. Build trust and maintain a professional relationship with prospects. Follow up with leads and convert enquiries into counselling appointments. Maintain proper records of calls, leads, and follow-ups. Coordinate with the career counsellor for scheduled sessions. RequirementsExcellent Hindi & English communication skills . Good listening, convincing, and interpersonal skills. Positive attitude and confidence while speaking on calls. Basic knowledge or interest in career guidance and education . Freshers with good communication skills can apply. Preferred Qualities Empathy • Communication • Active Listening • Convincing Skills • Patience • Follow-up • Professionalism Performance FocusThe primary goal is to understand the caller's requirement, build trust, and successfully schedule career counselling sessions.