Hiring Fresher - Air Ticketing Executive - Imphal

As an Air Ticketing Staff member, you will be responsible for various tasks related to customer service and ticket sales in the airline industry. Your role is crucial in ensuring that travelers have a smooth booking experience.Key Responsibilities:- Ticket Reservations: Assist customers in booking flights, checking availability, and making changes to existing bookings, ensuring that all customer needs are met promptly.- Customer Support: Respond to customer inquiries via phone or in person, providing information about flight schedules, pricing, and special offers, which helps in enhancing customer satisfaction.- Processing Payments: Handle payment transactions for ticket purchases, issuing receipts and confirming bookings, ensuring accuracy and security in financial processes.- Documentation Management: Maintain and organize customer records, ticket confirmations, and transaction details for easy access and reference, which is vital for operational efficiency.- Collaborate with Airlines: Liaise with airline representatives to resolve issues regarding bookings or cancellations, ensuring that solutions are found quickly to maintain service quality.Required Skills and Expectations:Candidates should have completed at least the 12th grade. Excellent communication skills are essential, as you will interact with customers regularly. Basic knowledge of computers and ticketing software is preferred. A keen attention to detail is crucial for managing bookings accurately. Additionally, a friendly and approachable demeanor will help create a positive experience for customers. A willingness to learn and adapt in a fast-paced environment is important, especially for those with little to no prior experience.Experience0 - 1 YearsNo. of Openings87Education12th PassRoleAir Ticketing StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Age Limit18 - 40 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview [hidden]