Customer Relationship Executive (3-9 Years) - Female Only

Industry: Cement Plant Spare Parts ManufacturingLocation: Punjab Oil Expeller, Meerut Road, GhaziabadExperience: 3-4 Years (Manufacturing Company)Age: 25 - 30 YearsMarital Status: Married preferredEmployment Type: Full-time, On-siteSalary: 25k to 27k in handKey Responsibilities Manage the complete order lifecycle: Post-PO acknowledgement Production planning follow-up QC clearance Dispatch Delivery confirmation. Daily coordination with the Manufacturing Line, Production Planning, Quality Control, Stores and Dispatch teams to track order status and resolve bottlenecks. Proactive communication with customers - sharing order status, expected dispatch dates, drawings approval, payment milestones and resolving queries. Maintain accurate MIS, order trackers and dashboards in Excel / Google Sheets (VLOOKUP, Pivot Tables, Conditional Formatting, basic formulas). Coordinate with logistics for transporter selection, LR, e-way bill, invoice and on-time delivery. Escalate delays and resolve customer complaints with a solution-first mindset. Maintain proper documentation of POs, drawings, inspection reports and dispatch records.Must-Have Skills 3-4 years of experience in a Manufacturing company (CRE / Order Management / Inside Sales). Strong working knowledge of Excel & Google Sheets. Comfortable using modern AI tools - ChatGPT, Gemini, Copilot - for drafting mails, summaries and reports. Excellent communication in English and Hindi (written + spoken).Why Join Us Direct exposure to India's top cement manufacturers as clients. Fast-growing company with end-to-end ownership of the customer journey.Experience3 - 9 YearsNo. of Openings2EducationGraduate (Professional Degree)RoleCustomer Relationship ExecutiveIndustry TypeEngineering / ConstructionGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview [hidden]