Hiring Freshers || Customer Care Executive

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. Key Responsibilities:- Respond to Customer Queries: Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- Provide Product Information: Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- Resolve Issues: Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- Maintain Records: Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- Follow Up with Customers: Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- Problem-solving Abilities: Candidates should be able to think quickly and offer practical solutions to customer issues.- Basic Computer Skills: Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- Team Player: A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- Positive Attitude: A friendly and positive demeanor is needed to create a welcoming experience for customers.Experience0 - 3 YearsNo. of Openings300Education12th PassRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 30 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationWhitefield, BangaloreWalk-in Date03/08/[hidden]/08/2026Walk-in Time11:00 AM - 12:00 PM