Job description
Store Director Posted by Lenskart Vijayawada,Visakhapatnam,Hyderabad Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginStore DirectorLenskart3.45.3K Reviews3 - 7 years7-15 Lacs P.A. Vijayawada, Visakhapatnam, HyderabadPosted: 1 week agoOpenings: 10Applicants: 100+Store DirectorLenskart3.45.3K ReviewsJob description JOB DESCRIPTION-STORE DIRECTORTitle Store DirectorReporting to Area Operations ManagerSkip Level CH/Zonal ManagerAbout LenskartWith a mission to give India a vision, Lenskart.com is India's fastest-growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses, and sunglasses, all of which are customized to the customers specific eye powers.About the RoleThe Store Director is the business leader of the store, responsible for driving sales, ensuring operational excellence, delivering an outstanding customer experience, and building a high-performing team. This role combines strategic thinking with hands-on execution to make the store a benchmark for performance, customer delight, and brand representation.Responsibilities Area Activities expected to be performed by a Store DirectorCustomer focus: Driving NPS and lower Detractor %Greeting customers when they enter the store and coaching the team to do the sameDisplaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priorityDealing with customer service issues, such as queries and complaints, at the store level and ensuring this is consistent with the teamEnsuring that the eye check-ups are conducted as per the SOP and maintaining high-quality standardsWorking closely with other departments till the product reaches the customer and ensuring the best customer experience for the Lenskart CustomerSales Orientation Driving the sales of the store to meet the allocated targets Developing a culture of high sales performance expectations, i.e., Sales LeadershipPeople development (Talent Management & Attrition Control)Providing effective on-the-job training and guidance to team members, making use of company training modulesDelivering clear, motivating, and constructive feedback in a timely manner to all team membersEvaluating the training needs of store associates and working closely with the academy team to execute the developmental planUnderstanding the reasons for attrition and taking measures to control itRoster Management: Scheduling the teams shift timings to meet the stores business needs and demandsCash & Inventory managementMonitoring cash reconciliation to ensure there is no mismatch of store fundsEnsuring the availability of required merchandise and servicesConducting stocktakes / Inventory reconciliation regularlyEnsuring the staff at the store level has a basic understanding of the POS System to ensure transactions are properly and effectively processedPerforming the necessary quality checks for the new productsSOP, Store upkeep & maintenanceEnsuring that all SOPs for retail are implemented successfully and adhered to by store employeesMaintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the storeEnsuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the storePersonal attributes & competenciesGraduate degree required; MBA or retail management specialization preferred58 years of experience in retail or service industry, with at least 2 years in a leadership roleProven track record of delivering strong business and customer outcomesRole & responsibilities Preferred candidate profile Role: Retail & B2C Sales - Other,Industry Type: Retail,Department: Sales & Business Development,Employment Type: Full Time, PermanentRole Category: Retail & B2C SalesEducationUG: Any GraduatePG: MBA/PGDM in Any Specializationread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsJewelleryLuxuryRetail OperationsRetail Store OperationsRetail OutletsStoresStore ManagementAbout the companyLenskart ProductD2CUnicornCorporateB2CFollow574.8k followers OverviewFounded in 2010, by an ex-Microsoft techie with no money but truckloads of relentless passion to make a difference in this world. As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500+ omnichannel stores across 175+ cities in India, Singapore, Dubai and Saudi we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory! read moreJoin our Team!Our purpose of DoMoreBeMore guides our everyday actions, and pushes us to come together, solve problems and enable a better world for everyone, within and beyond our LensTribe. We encourage people to take risks and believe failure is a comma, not a full stop.Join our Vision Mission at Lenskart, and be a part of transforming the way people see & experience the world! read moreCompany InfoLink:Lenskart websiteAddress:Faridabad, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreLenskart rolesyou might be interested inOptometrist0-5 YrsSouth Goa, Ahmedabad, Mumbai (All Areas)Posted 11 Days AgoRetail Trainer4-9 YrsDelhi / NCR, Mumbai (All Areas)Posted 1 Day AgoOptometrist0-5 YrsIndore, Ahmedabad, Mumbai (All Areas)Posted 12 Days AgoAwards & Recognitions2016Lenskart.ComBags Gold & Silver Awards At Express I.T. Awards 2016Company verified benefitsView allBig Responsibilities From Early DaysWe offer big responsibilities from early days, allowing you to make a meaningful impact ri... read moreFast-tracked PromotionsEnjoy fast-tracked promotions that enable rapid career advancement based on your contribut... read moreReviewsView all5.3K employee reviews5.0rated by Store Director in HyderabadLenskart is good talented company....they will identify on our individual performance....no recommendation, no favour...of anyone...Read full reviewFollow Lenskart to receive the latest job postings and alerts573.6k followersPowered bySalary insightsStore Director in Lenskart typically earns between₹7.4 - ₹10 L/yrSee detailed salary breakupPowered byBenefits & PerksView all391 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportPerformance BonusTransport / Travel SupportFree MealRelocation AssistancePowered by Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. Home Jobs in VijayawadaIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses
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