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Actively hiring · Posted 1mo ago · JEV2609A519906F54
Collections Team Lead – Roles & ResponsibilitiesManage and monitor the collections team. Assign daily targets and accounts. Track team performance and recovery. Conduct daily follow-ups and team meetings. Guide and motivate team members. Monitor calls and ensure quality & compliance. Handle escalated customer cases. Prepare daily/weekly collection reports. Take corrective action to achieve targets.