C

Quality Analyst

Concentrix Verified employer

Actively hiring · Posted 9d ago · JEV2609A5264DABF2

Salary₹3,00,000 – ₹6,00,000 per year
ExperienceFreshers welcome
LocationGurugram, Haryana
Work modeOffice · Full time
Openings1

Job description

Quality Analyst

Posted by Concentrix

Gurugram

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginQuality AnalystConcentrix3.534.9K Reviews3 - 8 years3-6 Lacs P.A. GurugramPosted: 1 week agoOpenings: 1Applicants: 100+Quality AnalystConcentrix3.534.9K ReviewsJob description Key responsibilities:Conduct Quality audits and share feedback with agentsConduct compliance and Quality checks and ensure timely reportingDrive continuous improvement - make recommendations and drive improvement Data analysis and creation of designated reports/presentationsStrengthen Quality management processes / framework to improve quality deliveryEnsure data management for all deliverables and be accessible without any delayClient Escalation ManagementParticipate in internal & external calibrations to ensure consistent scoring & feedback delivery approachDesired Skills: Understanding of the Audit/mining & Coaching processGood verbal and written communication skillsHands on experience of Excel , power point presentations and Reporting knowledgeFlexible to work in Shifts: 24/7 EnvironmentAbility to work under pressure and in strict timelinesExposure to banking background is mandateRole: Quality Analyst,Industry Type: BPM / BPO,Department: Quality Assurance,Employment Type: Full Time, PermanentRole Category: Business Process QualityEducationUG: Any Graduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsBanking ProcessQuality AssuranceQCQa/QcCall CalibrationAbout the companyConcentrix Software ProductForeign MNCBPM / BPORecruitment / StaffingServiceFollow336.2k followers OverviewWe’re Concentrix Catalyst, the experience transformation and technology team at Concentrix -a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Everyday we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. read more Empowering our workforce for the futureCulture of InnovationAt Concentrix we are empowering our workforce for the future with cutting-edge skills in GenAI, machine learning, and advanced tech tools. Why We're Doing This: 1. Future-Ready Workforce: Preparing our game-changer to excel for an ever-evolving technological landscape. 2. Personal Growth: Equipping our team with skills that foster professional and personal development. 3. Business Impact: Enhancing our capabilities to deliver innovative solutions and drive business success.Partner with us on this exciting journey toward a tech-driven future! read moreCompany InfoLink:Concentrix websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreConcentrix rolesyou might be interested inWalk-in Associate Account Manager -Ads Sales I US ProcessGurugramPosted 1 Day AgoRussian0-4 YrsGurugramPosted 1 Day AgoReal Time Management Associate1-6 YrsGurugramPosted 2 Days AgoAwards & Recognitions2024Concentrix Claims 1 Spot on the Inspiring Workplaces’ Global Top 100 List2024Concentrix Wins Sustainability Initiative of the Year2024Business Intelligence Group Names Concentrix Conversational Assist (CxQI) and TrainingAI Winners at The AI Excellence Awards2024Concentrix recognized as a Top Company for Women2024Concentrix Wins Gold for Human Capital Management Excellence2024Concentrix Wins Five Globee Golden Bridge Awards for InnovationReviewsView all34.9K employee reviews4.0rated by Quality Analyst in KolkataUpskilling, Colleagues and team members are helpful and cooperative, which makes it easier to adapt and work as a team.Read full reviewFollow Concentrix to receive the latest job postings and alerts335.1k followersPowered bySalary insightsQuality Analyst in Concentrix typically earns between₹4.1 - ₹4.5 L/yrSee detailed salary breakupPowered byBenefits & PerksView all3.3K employees reported these benefitsLearning & Development SupportTransport / Travel SupportHealth & Wellness SupportFree MealPerformance BonusRelocation AssistancePowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in GurugramIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses

How to apply

  1. Sign in or create your free profile — takes about two minutes.
  2. Apply with one tap — your profile is shared directly with Concentrix.
  3. Track your application and get updates by email and WhatsApp.
Apply now
You may also like

Similar jobs

More jobs
A

Continental & Beverage Chef

Anvi Hospitality Private Limited
NEW
₹2,16,000 – ₹3,60,000 /year 2+ yrs Ranchi, Jharkhand Office · Full time
ContinentalFood and BeverageChinese
Today · JEV2609586FC82BE7View & apply
J

Hospital Receptionist

Jankalyan Polyclinic And Diagnostic Center
NEW
₹1,80,000 – ₹3,00,000 /year Freshers welcome Asansol, West Bengal Office · Full time
Receptionist activitiesPatient coordinationPatient appointmentsDoctor appointment scheduling
Today · JEV2609501264F615View & apply
Quality Analyst₹3,00,000 – ₹6,00,000 /year · Gurugram
Apply