Chat Process Executive

Chat Process Executive

Posted by Firstsource

Mumbai,Goregaon

Posted: imported by Jeevika

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Mumbai, GoregaonPosted: 5 days agoOpenings: 20Applicants: 100+Chat Process ExecutiveFirstsource3.46.3K ReviewsJob description Urgent Hiring International Non-Voice Process Customer Service Associate Goregaon (W) Kickstart Your Career with a Leading BPO Firstsource!Looking for a stable job with great growth, global exposure, and a professional work environment? This is your opportunity to join a fast-growing international process. Job Location: Goregaon West, Mumbai (Work From Office) Job Role:Customer Service Associate Non-Voice (Chat/Email Support)Handle international customer queries through chat & email with a focus on quality and resolution. Eligibility:HSC + Minimum 1 year of experience ORGraduate (Freshers & Experienced welcome) Why You Should Apply: Work with international clients Excellent career growth opportunities Competitive salary + incentives Professional and safe work environment Friendly team culture Key Skills Required:Strong written & verbal communicationBasic computer knowledgeCustomer-focused mindset Shift Details:5 Days Working + 2 Rotational Week Offs24x7 Rotational Shifts (Night shifts included) Transport Coverage:Western Line: Churchgate to VirarCentral Line: CST to ThaneHarbour Line: CST to Vashi Apply Now Limited Openings! HR Aayush: [hidden] Email: [hidden] Immediate Joiners Preferred – Don’t Miss This Opportunity!Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels [hidden] email addresses.Role: Chat Support,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Graduation Not Requiredread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsNon Voice ProcessBPO Non VoiceInternational Non VoiceChat SupportInternational ProcessInternational Chat ProcessChat ProcessInternational BPOAbout the companyFirstsource BPM / BPOB2CFortune India [hidden])Indian MNCPublicFollow382.8k followers OverviewEstablished in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 32,898+ Firstsourcers, we are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and The Philippines. read moreLife@Firstsource​Our story is centered around our PEOPLE. From day one, you will have the opportunity to play a role in the way our story unfolds. You will be empowered to Aspire, Achieve, and Advance – with benefits and opportunities both inside and outside the office. The way we measure, enhance and reward performance is designed to help you pursue your dreams – in a culture of learning, meritocracy and excellence. read moreCompany InfoLink:Firstsource websiteAddress:Mumbai, MaharashtraBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreFirstsource rolesyou might be interested inWalk-in Customer Support Associate International Voice ProcessGurugramPosted 11 Days AgoWalk-in Customer Service Associate chat supportBengaluruPosted 3 Days AgoHuman Resource InternMumbai (All Areas)Starts : 28th Sep' 26Awards & Recognitions2022Sourcing Industry Awards2022BPO Innovation Summit & Awards2022Future skill award2022Digital Learning Transformation AwardReviewsView all6.3K employee reviews5.0rated by Customer Service Associate in BengaluruEnvironment and comfort zone to work. Helping co-workers... Cab facility for employees.Read full reviewPowered bySalary insightsChat Process Executive in Firstsource typically earns between₹2.5 - ₹3.2 L/yrSee detailed salary breakupPowered byBenefits & PerksView all597 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by

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