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Assistant Manager - Telesales

Policybazaar Verified employer

Actively hiring · Posted 15d ago · JEV2609A88F9A8C16

SalarySalary not disclosed
ExperienceFreshers welcome
LocationPune, Maharashtra
Work modeOffice · Full time
Openings1

Job description

Assistant Manager - Telesales

Posted by Policybazaar

Pune

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginAssistant Manager - TelesalesPolicybazaar3.76.8K Reviews5 - 9 yearsNot DisclosedPunePosted: 2 weeks agoOpenings: 3Applicants: 100+Assistant Manager - TelesalesPolicybazaar3.76.8K ReviewsJob description Key Responsibilities Assistant Manager TelesalesLead and manage a team of Telesales Representatives, ensuring smooth day-to-day operations, achievement of SLAs, and high levels of employee and customer satisfaction.Drive and monitor day-to-day B2C sales targets, ensuring consistent achievement of individual and team performance goals.Oversee daily team activities, set clear performance objectives, and implement effective calling and sales strategies to maximize conversions.Monitor key performance metrics such as calls, productivity, conversion, revenue, and target achievement to ensure the team meets defined business expectations.Ensure adherence to agreed sales processes, quality standards, compliance guidelines, and performance metrics.Track team schedules, attendance, productivity, and staffing requirements to ensure optimal workforce utilization.Conduct regular team huddles, performance reviews, and one-on-one discussions to identify gaps and drive continuous improvement.Provide regular feedback, coaching, mentoring, and on-the-job training to enhance team performance and sales capabilities.Analyse performance reports and identify areas of improvement, implementing corrective action plans wherever required.Handle customer escalations and support team members in resolving complex customer queries effectively.Coordinate with internal stakeholders and clients to address business-related issues, operational requirements, and performance concerns.Ensure all audit and compliance-related issues are identified, tracked, and resolved within the defined timelines.Act as the key point of contact for business-related queries, escalations, and operational challenges within the assigned team.Drive initiatives to improve sales productivity, lead conversion, customer experience, and overall revenue performance.Maintain strong team discipline and ensure adherence to organizational policies, processes, and attendance standards.Prepare and share regular MIS and performance reports with management, highlighting achievements, challenges, and action plans.Identify high performers and support talent development while taking appropriate performance improvement measures for underperforming team members.Collaborate with Training, Quality, Operations, and other internal teams to ensure seamless execution of business requirements. Interested candidates can share their updated resume at: [hidden], Or Can reach out on 8929315935Role: Retail & B2C Sales - Other,Industry Type: Insurance,Department: Sales & Business Development,Employment Type: Full Time, PermanentRole Category: Retail & B2C SalesEducationUG: Any Graduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsTelesalesTeam HandlingBPO SalesCoachingFeedbackTelecallingBPO VoiceSLA ManagementAbout the companyPolicyBazaar 3.7 6.8K employee reviewsInsuranceCorporateB2CServiceB2BFollow629.2k followers OverviewPolicybazaar is India's leading digital insurance platform and the flagship brand of PB Fintech Ltd., a publicly listed fintech leader. Founded in 2008, Policybazaar was launched to help consumers research, compare and purchase insurance products across health, life, motor, travel, and other protection products with greater ease and transparency. Having facilitated over 67 million insurance policies since our inception, we are India's largest insurance distribution platform.Technology, data and innovation are at the core of our business. Our proprietary intelligence stack powers user-friendly digital experiences, automates processes across the value chain and enables us to continuously innovate in how insurance is discovered, accessed and serviced.At the heart of our success are our people. Guided by our CORE values- Courtesy, Ownership, Resilience and Empathy, we foster a culture where individuals are empowered to take ownership, collaborate, innovate and create meaningful impact at scale. read moreRecognition & Rewards: Jeeto Apna Ghar (JAG)Our flagship rewards programme, Jeeto Apna Ghar (JAG) — now in its fifth season — recognises top-performing sales and front-line employees with transformative rewards including brand-new homes, cars, and substantial cash prizes; in the latest season alone, 10 employees won homes and 8 won cars. Everyday recognition spans awards like 'Employee of the Month' and 'Rising Star,' a company-wide Wall of Fame, and annual ceremonies celebrating long-service milestones. read moreCompany InfoLink:PolicyBazaar websiteAddress:Gurgaon, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read morePolicybazaar rolesyou might be interested inRelationship Manager0-5 YrsNavi Mumbai, Surat, Greater NoidaPosted 17 Days AgoField Sales Executive0-5 YrsNoida, Gurugram, Delhi / NCRPosted 1 Day AgoAssociate Sales Consultant0-4 YrsNoida, New Delhi, GurugramPosted 1 Day AgoKey highlights at PolicyBazaarSalary & BenefitsHighly ratedSkill DevelopmentHighly ratedJob SecurityHighly ratedAwards & Recognitions2026Berkshire Media, India's Leading Online Insurance Platform2024Best Insurtech — FICCI PICUP Awards2024Best Customer Service for 'Claims Samadhaan' — ET Entrepreneur Awards2024Business World Festival of Fintech 2024 — Best Insurtech of the Year2020Great Place to Work certified 2020-20212018India Fintech Awards 2018: Best Fintech Marketing Campaign2018Economic Times Best Brands Award (BFSI) 2018: Insurtech of the yearCompany verified benefitsView allFinancial Security & OwnershipMeaningful financial support including tax-saving options, a National Pension System (NPS)... read moreGroup Health & Family CoverComprehensive health coverage through our Group Mediclaim Policy, plus voluntary Parental ... read moreReviewsView all6.8K employee reviews4.0rated by Senior Relationship Manager in VaranasiSalary structure and Work satisfaction Everyday we learn something newRead full reviewFollow PolicyBazaar to receive the latest job postings and alerts629.2k followersPowered bySalary insightsAssistant Tele Sales Manager in PolicyBazaar typically earns between₹4.4 - ₹6.6 L/yrSee detailed salary breakupPowered byBenefits & PerksView all321 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportPerformance BonusTransport / Travel SupportFree MealRelocation AssistancePowered by

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