Sr Manager – Cargo And Transport Operations

Job highlights

• Annual Bonus, PF, Health InsuranceJob DescriptionJob Title: Sr Manager – Cargo and Transport Operations Location: Mumbai
• Experience: 10-12 Years
• Salary (CTC): ₹10-12 Lakhs Per AnnumRole ObjectiveTo maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analysing a KPI dashboard as they are understanding daily operational challenges and solving them on a real time basis. Key Responsibilities1. Network & Branch CoordinationManage operations across multiple branches to ensure seamless cargo handovers.Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff.Act as the bridge between the MD’s office and branch-level execution.Network Expansion and growth in line with the growth plans of the company2. Delivery & Route Optimization

Job Title: Sr Manager – Cargo and Transport Operations   Location: Mumbai; Experience : 10-12 Years; Salary (CTC): ₹10-12 Lakhs Per Annum Role Objective To maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analysing a KPI dashboard as they are understanding daily operational challenges and solving them on a real time basis.   Key Responsibilities 1. Network & Branch Coordination Manage operations across multiple branches to ensure seamless cargo handovers. Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff. Act as the bridge between the MD’s office and branch-level execution. Network Expansion and growth in line with the growth plans of the company 2. Delivery & Route Optimization and SOP Implementation Ensure 100% adherence to route schedules and delivery timelines (TAT - Turnaround Time). Identify bottlenecks in current routes and propose cost-effective alternatives. Manage end-to-end "First Mile to Last Mile" flow to minimize idle time. Ensure SOP implementation across branches 3. Performance Management (KRA/KPI) Own and report on branch-level metrics: Vehicle Utilization, Loading Efficiency, On-Time Delivery (OTD), and Damage/Shortage ratios. Implement corrective actions when a branch falls below the established performance baseline. 4. Financial & Vendor Discipline Manage operational budgets and outstanding; identify and eliminate "leakage" (fuel theft, unnecessary detention charges, etc.). Vendor Development: Identify, vet, and onboard new fleet and delivery partners to ensure capacity during peak seasons. Negotiate rates with vendors to maintain healthy margins Desired Skills & Competencies Operational Grit: Ability to handle high-pressure situations, such as vehicle breakdowns or labor issues, without losing focus on the daily targets. Vendor Negotiation: Strong commercial acumen to handle transporters and local delivery partners. Team Leadership: Proven track record of managing field staff across geographically dispersed locations. Analytical Mindset: Basic proficiency in Excel/ERP reporting to understand cost-per-kg and route profitability.