Jeevika India — Connecting Talent, Creating Futures
T 14h ago
EXPERIENCE 0–31 years
SALARY ₹180,000 – ₹312,000 P.A.
LOCATION Thane, Maharashtra
EMPLOYMENT Full time
WORK MODE Office
OPENINGS 1

Job description

FREE JOB POST Job Title: Tele Calling Executive Industry: Airlines & Banking Job Location: Multiple locations across Mumbai (Thane, Andheri, Navi Mumbai, Western & Central suburbs) Employment Type: Full-Time (Day Shift) Salary: ₹15,000 – ₹25,000 per month (Fixed + Incentives) Job Description: We are hiring Customer Support Executives for leading Airlines and Banking processes. The role involves handling customer queries through calls, emails, or chat, providing accurate information, resolving issues efficiently, and ensuring a high level of customer satisfaction. This position is suitable for both freshers and experienced candidates who have good communication skills and a customer-focused approach. Key Responsibilities: Handle inbound/outbound customer interactions professionally Assist customers with queries related to airline bookings, banking services, accounts, transactions, or service requests Resolve customer complaints and escalate issues when required Maintain accurate customer records and documentation Follow company policies, process guidelines, and quality standards Ensure timely resolution and excellent customer experience Eligibility Criteria: Minimum education: 12th Pass Age: 18 – 42 years Both male and female candidates can apply Freshers and experienced candidates are welcome Basic English communication skills required Shift Details: Day Shift (Full Time) Work from Office Perks & Benefits: Attractive salary with performance-based incentives Weekly/Monthly payout options Overtime pay and joining bonus (as applicable) PF, ESI, and health insurance benefits Travel, mobile, and internet allowances (role dependent) Paid training and career growth opportunities Application Process: Interested candidates can apply directly. No registration or placement fees are charged.

Role details

Department: Customer Support Industry: Customer Support Role category: Customer Support - BPO / Voice / Blended Education: 12th Pass

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Warning signs

  • Requests for registration, interview, security, training or refundable fees.
  • Requests for OTPs, passwords, card details or bank-account credentials.
  • Instant selection or an offer letter without a proper interview.
  • Unrealistic salary promises or pressure to act immediately.
  • Messages from unofficial domains, personal emails or unknown numbers.
  • Requests to communicate or pay outside the employer’s verified process.
  • Requests to install unknown applications, screen-sharing tools or remote-access software.
  • Recruiters using look-alike domains, misspelled company names or unverifiable profiles.
  • Requests to purchase equipment, courses or documents from a specified person.

Protect yourself

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  • Check the company’s official website, address and contact details before responding.
  • Confirm important communication through an official company email domain.
  • Request a written job description and carefully review every offer condition.
  • Never transfer money to obtain an interview, job or offer letter.
  • Do not share OTPs, passwords or confidential banking information.
  • Never install remote-access software or share your screen with an unknown recruiter.
  • Do not hand over original identity, education or employment documents.
  • Share identity documents only after verification and add the intended purpose where appropriate.
  • Keep copies of suspicious emails, messages, numbers and payment requests.
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