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Operations Manager Loan Refinance Process Posted by Vqualify Mumbai Suburban,Mira Road Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginOperations Manager Loan Refinance ProcessVqualify4 - 7 years3.5-5 Lacs P.A. Mumbai Suburban, Mira RoadPosted: 3 days agoOpenings: 1Applicants: 50+Operations Manager Loan Refinance ProcessVqualifyJob descriptionVQualify has partnered with a leading private-sector bank to grow its two-wheeler refinance business across Western India. You will own the process end to end, from opt-in digital leads to disbursement, and manage a team handling leads in Hindi, Marathi and Gujarati.Key Responsibilities Drive Raw Lead Qualified Lead above 40% and improve Lead Login Disbursement conversion. Manage the lead generation and customer calling team: targets, productivity, attendance, coaching and reviews. Ensure qualified leads are shared with the bank SPOC and tracked as Approved / Not Ready to Share OTP / Branch Visit. Send the daily MIS to the bank and reconcile case-wise status, including SFDC remarks. Follow up on pending cases and escalate from SO State Head Business Head. Re-connect non-contactable customers and arrange branch visits. Push logged-in cases to disbursement, coordinating pending customer documents.Requirements Understanding of the retail loan journey: login, credit, documentation, disbursement. Experience in two-wheeler loans, vehicle refinance or retail lending preferred. Strong Excel / Google Sheets and MIS skills; SFDC/CRM familiarity. Hindi and Marathi mandatory; Gujarati an advantage.Role: Banking Operations - Other,Industry Type: FinTech / Payments,Department: BFSI, Investments & Trading,Employment Type: Full Time, PermanentRole Category: Banking OperationsEducationUG: Any GraduatePG: MBA/PGDM in Any SpecializationKey SkillsSkills highlighted with ‘‘ are preferred keyskillsDisbursementLoan ProcessingLoan OperationsAbout companyVQualify is India’s trusted auto-tech platform powering digital growth for 2W, 3W & 4W OEMs, dealers, and lending partners. We help automotive brands boost vehicle sales through verified lead generation, instant loan approvals, and automated retail solutions. Whether customers buy with or without financing, VQualify simplifies the journey while delivering scale, speed, and intelligence to every partner in the ecosystem.Website Marketplace PlatformsHeadquartersMira Road, MaharashtraFounded2023SpecialtiesDigital Marketing, Digital Solutions, Contact Center Service, Digital lead management, automobile, digitalsales, autodealer, autoloan, Auto lead generation, digital loan facilitation, retail automation, digital sales intelligence, and dealer enablement Company InfoAddress:Ramdev Plaza / CMI, 301/302, Western Express Hwy, near Maruti Nexa Showroom, Kashimira, Mira Road E a st, Thane, Mira Bhayandar, Maharashtra 401107, THANE, Maharashtra, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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