Back Office Executive

Roles & Responsibilities Manage daily back-office operations and maintain accurate records. Handle customer and financial documentation, including KYC and application-related documents. Verify and update customer, loan, payment, and transaction-related information. Perform data entry and maintain databases, spreadsheets, and digital records. Prepare MIS reports, statements, and daily/weekly operational reports. Coordinate with sales, accounts, operations, collection, and other departments. Follow up on pending documents, applications, payments, and other operational requirements. Check documents for completeness and accuracy as per company procedures. Assist in processing loan/financial applications and maintaining related records. Handle emails, internal correspondence, and customer-related documentation. Maintain confidentiality of customer and financial information. Support audit, compliance, and reporting requirements. Ensure timely completion of assigned tasks and maintain proper documentation.