Customer Relationship Officer

Customer Relationship Officer

Posted by CSB Bank

Delhi,Naraina Vihar

Posted: imported by Jeevika

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Build and maintain strong relationships with existing and new customers. Provide exceptional customer service and support. Collaborate with branch operations teams to ensure seamless service delivery. Identify and pursue new business opportunities to expand the customer base. Analyze customer feedback and suggest improvements to enhance satisfaction. Job Requirements Minimum 2 years of experience in customer relationship management or a related field. Strong knowledge of banking products and services. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience working with CRM software and other relevant tools. Role: Customer Retention - Non Voice,Industry Type: Banking,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Any GraduatePG: Any Postgraduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillscustomer relationshipmarket trendsoperations managercustomer servicecustomer complaintssales growthsalesbankingsales managementsales databranch operationsteam developmentoperationscompliancedaily operationsfinanceAbout the companyCSB BANK BankingCorporateFinancial ServicesB2BB2CFollow160.4k followers OverviewFor over 100 years, CSB Bank has been one of India’s most trusted private sector banks. Today, we’re evolving into a future-ready institution with a strong network of 830+ branches and 790 ATMs across the country. At CSB Bank, culture drives performance. We believe in: • Integrity, teamwork, and accountability as the foundation of success • Meritocracy and openness to empower your growth • Continuous learning and structured career paths to help you excel.We’re building a modern, performance-driven organization where your ideas, skills, and ambition can make a real impact. With strong values, progressive policies, and a focus on growth, we offer an environment that rewards excellence and supports your journey.Join CSB Bank and be part of this exciting journey to become India's most loved mid-sized bank by 2030. read moreLife at CSBAt CSB Bank, you’ll find more than a job; you’ll find a place to learn, grow, and make an impact. Join us and be part of a team that values ideas, rewards performance, and celebrates diversity while shaping the future of banking together.Company InfoLink:CSB BANK websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreCSB Bank rolesyou might be interested inBranch Operations Manager4-9 YrsNew DelhiPosted 1 Day AgoCustomer Relationship Officer1-3 YrsAshok Vihar - DelhiPosted 1 Day AgoCustomer Relationship Officer1-3 YrsNew DelhiPosted 1 Day AgoAwards & Recognitions2025Treasury Sustainability Award at India Treasury Summit & Awards 20252025Innovative Product of the Year at IBS India Banking Summit & Awards 20252025ET Now Best BFSI Brands 20252025Assocham 11th MSME Excellence AwardsCompany verified benefitsView allComprehensive Health BenefitsWe provide Health insurance for Family, Life insurance, Accidental insurance to all employ... read moreMentstrual LeaveWomen employees are entitled to 1 day of additional leave every month to give women time o... read moreReviewsView all2.1K employee reviews5.0rated by Customer Relationship Officer in Tiruchirappalliemployee orient companyRead full reviewPowered bySalary insightsCustomer Relationship Officer in CSB BANK typically earns between₹3.4 - ₹3.7 L/yrSee detailed salary breakupPowered byBenefits & PerksView all67 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportPerformance BonusTransport / Travel SupportFree MealRelocation AssistancePowered by

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