Hub Manager

About the Role The Hub Manager owns the end-to-end operations of hub . You will be the single point of accountability for your hub’s P&L, team health, and customer promise. This is a high-ownership, high-visibility role at the heart of our quick-commerce engine. What You’ll Own • Hub Operations & Fulfillment •  Run daily store operations across inbound, storage, professionals, rider management. •  Maintain order fill rates and completion within SLA windows. • People & Performance •  Lead, schedule, and foster a team of professionals, riders, and store associates. •  Own attendance, roster planning, and surge staffing in coordination with HR. •  Conduct daily huddles, performance reviews, and on-the-floor coaching sessions. •  Build a culture of accountability, speed, and continuous improvement. • Inventory & P&L •  Manage hub-level inventory health: stock accuracy, wastage %, and dead-stock clearance. • Safety & Compliance •  Ensure full compliance with safetyand protocols. •  Maintain a safe work environment.