Sr Relationship Manager Home Loan

Sr Relationship Manager Home Loan

Posted by AU Small Finance Bank

Warangal

Posted: imported by Jeevika

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Understand and align with the companys core business philosophy, methodology, and product-pricing strategy.2. Identify and assess potential business opportunities within the designated market.3. Generate qualified business leads through various sourcing channels such as OEM exchange outlets, used vehicle dealers, commercial associates, and referrals.4. Achieve monthly, quarterly, and annual volume and value targets as per defined performance metrics.5. Assess customer profiles, collect and validate documentation, and recommend proposals for credit approval.6. Ensure the empanelment and regular servicing of sourcing channels to maintain a steady flow of business.7. Prospect and convert both new and existing customers to generate incremental sales.8. Maintain and manage relationships with all sourcing channels to sustain business generation.9. Ensure timely collection of post-disbursement documents and monitor deferrals to minimize operational risks.10. Responsible for collections during the initial six months from self-sourced customers to ensure healthy portfolio performance.11. Conduct asset verification and track early default or non-starter cases for appropriate action.12. Meet individual business thresholds and targets consistently on a monthly basis.13. Deliver timely and efficient customer service, fostering strong relationships to promote repeat and referral business. Additional Responsibilities: 1. Execute the company's product and pricing strategy effectively in day-to-day operations.2. Build and maintain strong relationships with sourcing partners including dealers, commercial associates, and referral agents.3. Provide prompt and professional responses to customer service requests and ensure high levels of customer satisfaction.4. Act as a brand ambassador by promoting the companys values and maintaining a professional presence in the market.5. Ensure all customer interactions and documentation are handled in compliance with internal policies and regulatory requirements.6. Monitor and report any deviations in the onboarding process, documentation gaps, or operational risks to the appropriate teams.7. Support internal audits, compliance reviews, and asset verification activities as required.8. Gather market intelligence and share feedback with relevant teams to help refine products, pricing, and sourcing strategies.9. Promote ethical sales practices and contribute to a healthy and collaborative team culture.10. Maintain accurate records of interactions, leads, and closures in the companys CRM or reporting systems. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: BFSI Role: Executive/Officer Years of experience: 0 to 3 Key Performance Indicators: Business Volume, Lead Conversion Rate, Channel Productivity, Customer Acquisition Cost, Portfolio Quality, Collection Efficiency, Asset Verification Accuracy, Documentation Compliance, Customer Satisfaction Score, Channel Engagement Score, CRM Compliance, Referral Repeat Business Rate Required Competencies: 1. ownership and accountability for results2. Customer-centric mindset and actions 3. adept at handling digital business apps and software4. hard work and detail-orientation5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity7. Bias for Action and Urgency Required Knowledge: 1. Product/domain knowledge2. Familiarity with Digital applications3. Target Market Knowledge - Local Area geography familiarity4. Ability to do detailed data collection/recording Required Skills: 1. Professional Communication - Regional language proficiency, verbal and written fluency, soft-spoken2. Relationship Management - Client-Centric Approach, respectful3. Business tact Negotiations - resolving Conflict Required abilities Physical: 1. Physical fitness2. Mental agility3. Ability to do extensive field travel/work4. Ability to handle work pressure and demanding clients Other: 1. Valid Two-Wheeler Driving License2. Personal 2-wheeler3. Own Smartphone4. track record of past employment5. Positive reference check and clear civil report Work Environment Details: 90% - Field, 10% - Office Specific requirements Travel: High Vehicle: 2-wheeler Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Flexibile workhours as per business requirement Compliance Related: 1. Aherence to Code of Conduct policy of the bank2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc.4. Share timely customer feedback with sourcing channels.5. Submit Daily Call Report (DCR) by end of day. Union Affiliation: Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.Role: Personal Banker,Industry Type: Banking,Department: BFSI, Investments & Trading,Employment Type: Full Time, PermanentRole Category: Banking OperationsEducationUG: Any GraduatePG: Any Postgraduateread moreKey Skillslead conversioncustomer servicebrand ambassadordata collectioncustomer acquisitionbankingbusiness generationdisbursementcredit approvalbfsicustomer satisfactionhome loancompliancecustomer feedbackauditsfinancecrmAbout the companyAU Small Finance Bank 3.8 15.5K employee reviewsCorporateB2CServiceFortune India [hidden])TOPFollow292.9k followers OverviewWith a strong desire to contribute to nation-building, Mr. Sanjay Agarwal, a merit-holder Chartered Accountant and a first-generation entrepreneur, took it upon himself the responsibility of financing the entrepreneurship aspirations of the unreached and unbanked masses of India. The desire was turned into reality and in 1996, Au Financiers, was established. Headquartered in Jaipur, Rajasthan, the retail-focused Non-Banking Finance Company for two decades provided speedy and customized financial solutions to rural and urban population. read moreLife @AU BankAs a young and vibrant team of one of the fastest growing organizations in the country, we take pride in our best-in-class policies and practices. We are a “Great Place To Work” Certified Organization for the third time in a row, for being among the “Top 25 Best Places to work in BFSI space.”Company InfoLink:AU Small Finance Bank websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreAU Small Finance Bank rolesyou might be interested inIntern5-10 YrsTiruvannamalaiPosted 18 Days AgoIntern5-10 YrsNagarPosted 18 Days AgoIntern5-10 YrsKanchipuramPosted 18 Days AgoKey highlights at AU Small Finance BankSalary & BenefitsHighly ratedSkill DevelopmentHighly ratedWork LifeHighly ratedAwards & Recognitions2024Best SIP Performer in Bank2024Best Performer in Bank Category2024ET Challenger 2Good award2024Best ESG Practices’ award2024Won Excellence in Continuous Integration/Continuous Delivery Implementation and Automation (SFB category) award2024ICC Emerging Asia Banking Award2024op 50 Best Places to Work for Millennials' by Great Place to WorkReviewsView all15.5K employee reviews4.0rated by Credit Officer in KhargoneI really enjoyed taking on and completing new tasks at AU Bank. Every new task gave me an opportunity to learn something new and improve my skills. I learned a lot during my journey at AU Bank, and these experiences will always be valuable for my future.Read full reviewFollow AU Small Finance Bank to receive the latest job postings and alerts291.4k followersPowered bySalary insightsSenior Relationship Manager in AU Small Finance Bank typically earns between₹4.2 - ₹4.8 L/yrSee detailed salary breakupPowered byBenefits & PerksView all681 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportPerformance BonusFree MealRelocation AssistancePowered by

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