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Customer Support Executive Excellent Cust Posted by others Mumbai Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginCustomer Support Executive Excellent CustothersPosted by Equations Placements4 - 9 years6-9 Lacs P.A. MumbaiPosted: 1 day agoOpenings: 50Applicants: 50+Customer Support Executive Excellent CustothersPosted by Equations PlacementsJob descriptionHiring for reputed bank from US for customer service role .Role : Customer Service Specialist Direct payrolls . 5 days working , 2 days off Work location - Malad & Goregaon .Salary up to 7.50 lakhs pa + night shift allowance of 4-7k per month Annual bonus up to 50k .Graduates/ Undergraduates with excellent communication skills a must .Bpo / non bpo experience of 1+ year a must , experience letter a must .Best opportunity for candidates currently working & willing to serve notice .Batch starting Mid January & February also. Skills Required Customer Service SkillsStrong verbal & written communication skills Excellent customer handling, active listening & empathy Ability to handle high-pressure or escalated calls professionally Skilled at first-contact resolution & problem solving Expertise in de-escalation and building customer trust Ability to explain banking processes in simple, clear languageUnderstanding of customer service expectations in a global bank Commitment to accuracy, integrity, and confidentiality Ability to follow structured SOPs and audit guidelines Comfortable working in 24/7 rotational shifts (if applicable) Experience with US/UK customer support (if relevant).Interested candidates can email cv @ [email protected]: Customer Retention - Voice / Blended,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with ‘‘ are preferred keyskillsInternational Voice ProcessInbound Voice ProcessUS Voice ProcessBPO Customer ServiceAbout companyFortune Global 500 IT Services FirmBeware of imposters! 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